support

AudioCodes FXO/FXO Gateway

majamer
Posts: 168
Member Since:
2007-08-29

Hello,

Has anyone been able to make MP-118 4FXO/4FXS work with TrixBox for incoming/outgoing calls on the FXO and FXS ports? If so, could you please post your INI and Trunk/Route configuration. I was able to make incoming calls work but no luck with registering the FXS ports or making outgoing calls. None of the messages posted here helped because they only work for pure FXO gateways.

--

Thank you in advance,
Martha Amer



mvsystems
Posts: 1116
Member Since:
2006-06-05
someone has written up a

someone has written up a complete setup guide for these AC gateways. Did you do a search?

If that fails they also have pretty good tech support by phone. I have used them with another sip system

--

Tim Booth FtOCC
MaineVoIP Systems
VisionCom
Portland, Maine



majamer
Posts: 168
Member Since:
2007-08-29
I've searched everywhere.

I've searched everywhere. The information I got was so contradictory that I could not take it seriously. On this site there are a couple of setup guides for FXO. Following them with many tweaks they worked for incoming but not outgoing calls. Nothing for FXS port configuration. The company is located in Israel and they never return calls or respond to support requests. If you have a tech support contact, I'd be happy to try it.

--

Thank you in advance,
Martha Amer



214790
Posts: 17
Member Since:
2007-06-01
AudioCodes support

I also have one of these devices and am looking at configuring it for outbound calls to troubleshoot a suspected problem with other hardware.

The folks at Audio codes do not provide direct support. Just like you can't call GM or Toyota for service on your car -- you have to go to a dealer. Typically the folks that you bought the device from are on the hook per their partner agreement with Audiocodes to provide support for the product.

I bought mine from voiplink.com I think it even possible to purchase consulting services from them if needed.



majamer
Posts: 168
Member Since:
2007-08-29
Toyota and GM provides

Toyota and GM provides manuals that even idiots can use to maintain their cars. The AudioCodes web site has nothing useful. As a coutesy and knowing that Asterisk is "the future of telephony", wouldn't be couteous if not smart to add ready to serve recepies for idiots like me? Hiding behind a wall has never been a solution in today's highly competitive world. I don't have much time to spend over the phone trying to figure out how to configure a peice of equipment that I paid $700 for. Even if I had time, I may not be permitted to expose our internal network to ousiders to look at and try, like me, to figure out how to make the device work.

--

Thank you in advance,
Martha Amer



214790
Posts: 17
Member Since:
2007-06-01
$24,000 gateway?

A: Configuring a SIP gateway is infinitely more complex than the user maintenance described in a automobile's owners manual.
B: You did not pay $24,000 for your AudioCodes device.
C: If AudioCodes sold as many devices as GM sold Sierra 1500 pickup trucks you could pick up a Chilton's Guide at the bookstore and have all the information you need.
D: If you paid $700 to a dealer they should be providing you support.



214790
Posts: 17
Member Since:
2007-06-01
Not the Chilton's Guide but...

One of these might be that manual you were looking for.

http://www.audiocodes.com/ContentASP.aspx?voip=2747&File=DisplayP...

LTRT-52301 Reference Manual for SIP Gateways & Media Servers Ver 5.2.pdf 3/9/2007 1.68 MB
LTRT-59806 MP-11x & MP-124 SIP Fast Track Guide.pdf 3/9/2007 926.06 KB
LTRT-65409 MP-11x & MP-124 SIP User's Manual Ver 5.2.pdf 11/9/2007 3.37 MB
LTRT-65609 MP-11x & MP-124 SIP Release Notes Ver 5.2.pdf 3/9/2007 459.08 KB
LTRT-66507 CPE Configuration Guide for IP Voice Mail Ver 5.2.pdf



phonebuff
Posts: 430
Member Since:
2007-02-15
Looks Interesting --

This looks like a great product for $700 Dollars.

I am curious who did you purchase it through and did you try to contact their US offices or just the one in Israel.

408-441-1175 - San Jose, CA.

I am looking for devices such as this, see my other posting..
http://www.trixbox.org/forums/trixbox-forums/trixbox-endpoints/fx...



kaxka5
Posts: 4
Member Since:
2007-10-22
Audiocodes

You can buy the Audiocodes products through http://www.abptech.com/

They offer free support by email when you purchase through them. They are specialists with IP Communications.

If you go to this link: http://audiocodes.com/Content.aspx?voip=2461

You can register with Audiocodes and get support through their website as well.



pbxdude29
Posts: 62
Member Since:
2007-04-16
MP124 FXS Gateway Asterisk

MP124 FXS Gateway Asterisk setup instructions

Here are the step by step instructions for setting up a brand new Audiocodes
FXS gateway for use with an Asterisk server:

Connect the gateway to a network switch and connect a computer to the same
switch. Then configure the IP address of the computer to 10.1.10.2. Then run
your web browser and point it to http://10.1.10.10 and login using the
information below.

Default IP address: 10.1.10.10
Default user name: Admin
Default password: Admin

Goto "Quick Setup" and change the following:
IP Address => Set to the new IP address of the AudioCodes gateway
Subnet Mask => Set to the correct netmask for your local network
Default Gateway Address => Set to the correct gateway IP address for your
local network
Working With Proxy => Set to "Yes"
Proxy IP Address => Set to the IP address of the Asterisk server
Enable Registration => Set to "Enable"

Restart the gateway then log back in using the new IP address.

Goto Protocol Management -> Protocol Definition -> Proxy & Registration
Registrar IP Address => Set to the IP address of the Asterisk server
Registration Time => Set to "60"
Subscription Mode => Set to "Per Endpoint"
Authentication Mode => Set to "Per Endpoint"

Goto Protocol Management -> Protocol Definition -> DTMF & Dialing
Max Digits In Phone Num => Set to a large enough number such as "32"

Goto Protocol Management -> Protocol Definition -> Coders
Add coders as needed You need to set at least G.711U-law

Goto Protocol Management -> Endpoint Settings -> Authentication
Set SIP username and password for each port

Goto Protocol Management -> Endpoint Phone Numbers
Enter an extension (phone) number for every used channel

Your AudioCodes gateway is now ready.

-----------------------------
MP114 FXO w/TrixBox 1.2.3

1. You can leave qualify=yes on the Asterisk SIP trunk defined (it doesnt make sense on the INCOMING settings, only in PEER details)
2. I have tested incoming and outgoing calls for both SIP and IAX2 <> PSTN in the US and it works.
3. You have to be very careful with the proxy name in PROTOCOL MANAGEMENT > PROTOCOL DEFINITION > PROXY & REGISTRATION. If you put a name, it better be backed up by a DNS entry in your network, or the whole SIP registration will fail when receiving calls and it will be messy. Better just leave the IP address of the proxy.
4. Change in PROTOCOL MANAGEMENT > PROTOCOL DEFINITION > DTMF & DIALING the Max Digits in Phone Num from 4 (default) to 32, or you will be dialling very short phone numbers indeed.
5. Change default destination number to empty, this way it won't confuse caller ID and source in TrixBox reports.
6. When first configuring with Automatic Dialling, the box would not do it, instead it would give me a dial tone. Best to set in the previous section, Dial Tone Duration to zero.

7. In order to speed up communication between MP-114 and TrixBox, I set the PROTOCOL MANAGEMENT > FXO SETTINGS > Rings before detecting caller ID to 0 (zero); could not work due to older networks, be careful.
8. I preferred in PROTOCOL MANAGEMENT > ENDPOINT SETTINGS to put in the real PSTN number the FXO is connected to, and then in TrixBox set an INBOUND ROUTE with DID pointing to this number, it automatically detects the right origin port / destination extension without too much fuzz.
9. I preferred in ADVANCED CONFIGURATION > MEDIA SETTINGS > RTP/RTCP Settings to switch the RTP Base UDP Port to >10000 <20000 (my case, 12000). This agrees with the general preference of UDP 10000 to 20000 of most SIP enabled devices for the media stream (RTP) and firewall/router configurations
10. In order to enable the Syslog utility/viewer, just run from CD or copy to PC and run from HD, open up firewall port UDP 514 in the PC, and go to ADVANCED CONFIGURATION > MANAGEMENT SETTINGS > Syslog Settings, set IP address of PC where software is running and set Enable Syslog to ENABLE, that should get the sys log going.
11. If using Trixbox or another proxy / IP PBX, the PROTOCOL MANAGEMENT : Manipulation Tables and Routing Tables is useless and should be left empty, if not it can interfere and it messed up communication between TrixBox and MP-114.

We have setup many of them with no problems,

Ben
http://www.click4pbx.com



majamer
Posts: 168
Member Since:
2007-08-29
Thanks Ben, this is the kind

Thanks Ben, this is the kind of response I qualify as "thorough", "helpful" & "useful". Everything else in this thread is useless marketing garbage.
By the way, I've never received any responses from AudioCodes even after I registered the device online. The manuals don't make any sense (maybe due to language barrier) and some of the tutorials on this site are misleading because they mentionened that you should not register or set a proxy. It's the enable registration and working with proxy that made big difference.

--

Thank you in advance,
Martha Amer



SIPoN95
Posts: 4
Member Since:
2008-01-10
MP118

Hi Ben
can you pleas post the parameters you defined in the trixbox SIP trunk ?

thanks in advanced



bogyo210
Posts: 1
Member Since:
2008-01-30
mp118 fxo caller id ?

Hi
Trixbox with mp-118 FXO are working for me except one little thing :
my softphones don't receive the calling number, just the mp118's sip extension number.
Any advice appreciated,
Thanks



jubanet
Posts: 1
Member Since:
2008-07-21
caller id relay?

I'm having the same problem here, bogyo210
Trixbox shows the mp118's extension number (the one I entered in endpoint phone numbers) and not the real number that's calling.
Does anyone knows how to solve it?
regards



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.