Call Forward Unconditional won't disable
Submitted by TGHelpDesk on Thu, 04/03/2008 - 12:10pm.
I have a user with 2 Identities on a SNOM 360 phone. He recently set CFU on both lines to forward to an external (cell) number. Upon return from vacation (how much of a vacation can it be if you forward your calls)
I have monitored asterisk and here is exactly what happens when his number is dialed internally:
Verbosity is at least 2
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'Help Desk' number is '7299'
dialparties.agi: Methodology of ring is 'ringallv2'
dialparties.agi: Extension 7301 has call forward set to XXXXXXXXXX (NUMBER REMOVED TO PROTECT PRIVACY)
== Manager 'admin' logged off from 127.0.0.1
recordingcheck|20080403-135945|1207245585.2025: No AMPUSER db entry for XXXXXXXXXX (NUMBER REMOVED TO PROTECT PRIVACY)#. Not recording
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'Help Desk' number is '7299'
dialparties.agi: Methodology of ring is 'none'
Is there an obvious answer here and if not what are the suggested troubleshooting techniques? How can I manually disable the CFU?
Thanx in advance!
There is a third party
Thu, 04/03/2008 - 1:26pm
There is a third party module at freepbx that lets you enable and disable all kinds of call features like that from inside freepbx.
Unfortunately, it won't help you if it's the phone's internal CFW that's been enabled.
http://freepbx.org/support/documentation/module-documentation/thi...
HTH.
Member Since:
2008-04-03