How to send 0000000000 to Privacy Manager?
Submitted by carteepb on Tue, 07/22/2008 - 9:53am.
I've been getting calls from 0000000000 lately instead of unknown. I don't know if it's Vitelity or the end user that's changed the way they handle unknown calls. In any case, it is defeating my Privacy Manager. In searching the site, I see suggestions on setting up an inbound route to terminate calls from this number, but I receive legitimate calls that present like this, and I'd like to send them to Privacy Manager to allow the caller to input an identification rather than terminate the call.
Does anyone know how to send this number to Privacy Manager? What would be nice is an option under the inbound routes section to send any number to Privacy Manager, since I would suspect any number can be spoofed.
Thanks.
Me too
Wed, 08/06/2008 - 10:18am
If you figure this out let me know. I have a support call into Vitelity too because this is lousy.
There were buggy issues with Aastra phones and some SIP ATA's that if you sent them no caller id number at all, the device would freak out and not take the call. I wonder if this was Vitelity's short minded fix?
This is how Vitelity sends
Wed, 10/22/2008 - 8:41pm
This is how Vitelity sends the private calls unfortunately. A quick fix is to create an inbound route with the caller ID of 0000000000 and set the destination to an IVR or an announcement with a recording that says "we're sorry, private calls are not accepted by this number. Please call again without blocking your number"
Member Since:
2006-06-01