Unable to login to Package Manager

I haven't solved it yet. Does your box have internet access from the console? Can you ping/access internet from the system itself? It seems like it's not getting a proper response from the server and is throwing a generic error, or for some reason the forum logins don't work like they're supposed to. Anyone else having this issue?

having the exact issue here... i can log into the forum from a different computer on the same network..

i can also ping trixbox.org from trixbox box command line !!!

Joe

I am having the same problem with the logging and the username and password error. I tried the different cases for the user name and the password was just numbers. No luck, so I got a new password sent out and then changed it to numbers again. No luck.

This was working fine the other day, but not now. This is very frustrating.

same here - can ping trixbox.org right from the Linux CLI on my box, I can wget files without hesitation, BUT:

invalid username and/or password

feels odd that others are having the same issue - really needed to download some packages tonight.

ditto

Well i ran a packet capture this morning on the error that occurs when the trixbox attempts to login. It posts what appears to be two encoded strings, one on either side of a cleartext username. Then it gets a response from the server, telling it that the username and password are invalid for this trixbox. Here is the actual response my Trixbox gets from the server:

HTTP/1.1 200 OK
Date: Fri, 11 May 2007 14:07:00 GMT
Server: Apache/2.0.59 (CentOS)
X-Powered-By: PHP/5.1.6
X-SOAP-Server: NuSOAP/0.7.2 (1.94)
Content-Length: 569
Cache-Control: max-age=1209600
Expires: Fri, 25 May 2007 14:07:00 GMT
Connection: close
Content-Type: text/xml; charset=ISO-8859-1

<?xml version="1.0" encoding="ISO-8859-1"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1:loginUserResponse xmlns:ns1="http://tempuri.org"><return xsi:type="xsd:string">0|Username and Password for this TrixBox is incorrect</return></ns1:loginUserResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

I don't know very much about SOAP and whatnot, really don't know anything about it. But to me, this doesent' seem like a DNS/Gateway issue, it seems like an account issue. I apologize for the wide line, but i didn't want to break it up any, in case someone wanted to see the entire string that was returned in it's original format.

that kinda looks like it's having problems contacting the server or something, or the server is having issues processing and returning an error to the client.. looks like a script is taking too long to run and is returning that error..

This worked for me.

http://www.trixbox.org/forums/trixbox-forums/open-discussion/trix...

this is a slightly different problem than we're having, there is no error returned other than that the username/password is invalid. the PHP error has to do with something local on the machine where this problem occurs on trixbox forum servers. Great that you found a fix for your problem though!

HEY : I fixed mine this is a link I found !

use putty or log into your machine ,one or the other

when you log in type yum -y update

(may take a few mins to update depending on your broadband speed)

next step

When the updates are downloaded and installed do a Reboot.

next login back into your trixbox.

follow the these steps

From the command line:

nano /etc/php.ini

Look for:

max_execution_time = 30

I changed to 60, and it took every bit of 50 seconds or so to get/process the package list, but it worked.

When you're finished, ctrl-x and save the file. Then do a:

service httpd restart

All should be well after that.

one you get this part done ,Copy the following all at once, then right click to paste it in putty then hit enter (text to copy below)

cp --reply=yes /etc/yum.repos.d/trixboxbeta.repo /etc/yum.repos.d/trixboxaddons.repo
sed -i s/beta/addons/ /etc/yum.repos.d/trixboxaddons.repo
cp --reply=yes /etc/yum.repos.d/trixboxbeta.repo /etc/yum.repos.d/trixboxdevel.repo
sed -i s/beta/devel/ /etc/yum.repos.d/trixboxdevel.repo
sed -i s/trixboxdevel/trixboxdev/ /etc/yum.repos.d/trixboxdevel.repo

then do a reboot

.log in to the trixbox via the web and go to packages .it should take a few seconds then you should get it.work like a charm for me .

P.S I'm making a word file of this post for next time it happens.

The fix that has been posted is for an issue that is dealing with a PHP script that is taking too long to execute, this is not the same issue that some of us are having. The Invalid Username and/or Password dialog is coming up due to the server responding with that information. The trixbox.org server is not authenticating the username and password, and therefore sending back an invalid username and password reply, which the trixbox sees and shows the Invalid Username/Password dialog.

There is still no resolution to this and there seems to be no real interest in resolving this either.

I have the same problem and the same error.
i dont know why but i have a workaround for this.

Filename:/var/www/html/maint/includes/functions/login_functions.php

Line:369 (Home Version: 1.0.0.26)

Find:
if($loginStatusArray[0] == 1)

replace:
if($loginStatusArray[0] == 0)

Please dont forget to make a backup of the file !!

This had been driving crazy and worrying me about Trixbox as a product.

at last ... finally thanks !!!! :D

Hi I had the same problem last week on a fresh install. Could update trixbox through console but not login to package manger. Kerry's right it usually is a DNS problem,
i ran netconfig and assigned a known empty IP address also noticed trixbox pointing to itself for DNS so changed that to router IP ... problem dissappeared..

This fix works in all cases I have tried it on so far. This patch allows you to connect to the package manager sans logging in.

http://www.script-trix.us/disablepackagelogon.htm

Download the appropriate version either for tb 2.0 or 2.2 and run it.

I suspect that the software monitoring gods will plug this hole with a mandatory patch in the new future but until then works like a charm.

Tom

Hi Takingky

I had a problem with login - but my error was shown as as an "Intenet access error (see http://www.trixbox.org/forums/trixbox-forums/help/cant-login-pack...)

Anyway, I tried your fix from the web site - followed the instructions.....and my trixbox now works.

Thanks.

You can repair this bug by going to the command line of your trixbox and typing:
yum update tbm-GUIcore
Then try logging in to the trixbox user interface using your trixbox forum username and password.
--

Live To Learn.
:-D
The MH

did install trixbox 2.0 in vmware and in hardware, vmware worked "out of the box", but on hardware had the above described problem (wrong user/passwd) - did the guicore update, works now. thx!

After trying almost every fix in these forums this worked for me. I added these to the /etc/hosts file

66.234.135.90 www.trixbox.org
69.41.170.176 mirror.freepbx.org

That fixed the module admin

For the package manager I had to replace the contents of sessionsFile.txt. I made a copy before clearing the contents. This fixed the problem with the maint page. The format wasnt correct after that change.
Then I did the change to the max_script execution and voila, I can see the packages again in the gui.

One note, everything seemed to work fine when doing the updates manaually. Hope this helps.

Thank you so much :) I guess I should have searched this problem first before replying to another thread in the help section!

This worked for me.

http://www.trixbox.org/forums/trixbox-forums/open-discussion/trix...

+---------------

Yup - this worked for me. Changing the 30 to 60 did the trick!
Thanks!

The solution above posted by cak007 worked for me. Thanks!!
Remember to restart apache web server after making the change. At command line, type: service httpd restart

Leo

Fixed it for me too!

Thanks a lot and best regards fom Geneva

Chris

There are several text editors in linux. I use nano.

To change with nano type the following in the CLI.
Type: nano /var/www/html/maint/includes/functions/login_functions.php
Press [ctrl]+w = Search
paste this: if($loginStatusArray[0] == 1)
press enter
change the 1 to a 0 in the end.
press [ctrl]+x
y to save
Restart apache with command: service httpd restart

Enjoy!!
/Anderas

After after a suck @55 4 months it finally worked!!! NUFF RESPECT FROM JAMAICA!

Thanks for the solution this worked for me.
:-)

To be sure it was not a routing issue, I put my trixbox server in the DMZ. No change.

----------
Filename:/var/www/html/maint/includes/functions/login_functions.php

Line:369 (Home Version: 1.0.0.26)

Find:
if($loginStatusArray[0] == 1)

replace:
if($loginStatusArray[0] == 0)
------------

Cak007 YOU AWESOME!!!

Thanx