HUDLite Connects - Cannot Dial out or Dial extensions.

rcsnick
Posts: 4
Member Since:
2008-10-16

Trixbox CE v2.8.0.1
Hudlite tbm-admin - 2.6.1.0-5 (currently uninstalled it and going cli only)
Hudlite Server 1.4.32-1 -- (I've Uninstalled both and tried with 1.4.32-2)

First of all, I've been trying to figure this out on my own for the past two weeks. Our trixbox went down and I had to rebuild the image from scratch. Rather that use an older version of trixbox I decided to get the newest one. (previous version was v2.6.x.x)

alright now that thats out of the way the problem I am running into is the following ;
all of my hudclients are able to connect to the server. what my issue is when I try and dial out on an extension or phone number using the hudclient it doesnt do anything. i cannot drag and drop calls ect. My chat is working though.

So I did the following :

[trixbox.rcs.local ~]# service ircd stop
Stopping ircd:                                             [  OK  ]
[trixbox.rcs.local ~]# service hudlite-server stop
Shutting down hudlite-server:                              [  OK  ]
[trixbox.rcs.local ~]#

And started

[trixbox.rcs.local ~]# service ircd start
Starting ircd: ircd: version hybrid-7.2.1
ircd: pid 5173
ircd: running in background mode from /usr/lib/ircd
                                                           [  OK  ]

Here is where I ran the debug command /usr/local/fonality/hud/hudlite-server password -debug9
and when I tried to right click on an extension to dial out this is the message that returned.


Action: Originate
Channel: SIP/305
Context: internal
Exten: 303
Priority: 1
Callerid: My Name <305>

    Relay:socketInput> Response: Error
    Relay:socketInput> Message: Permission denied
    Relay:socketInput>

My users.xml file has my extension listed -

<opt>
<sip305>
		<e305>My name</e305>
		<e305>sip305</e305>
		<e305>sip305</e305>
		<e305></e305>
		<e305></e305>
		<e305></e305>
		<e305>1004</e305>
	</sip305>
</opt>

any help with this would be greatly appreciated.



mmb
Posts: 9
Member Since:
2008-09-18
Unfortunately, Hudlite

Unfortunately, Hudlite doesn't "work" with Asterisk 1.6 that is used in Trixbox 2.8. If you want/need Hudlite, you need to use TB 2.6.



satman
Posts: 34
Member Since:
2006-07-16
Hudlite

You sure about that?

**************
Larry
AKA: Satman/Satboy

--

**************
Larry
AKA: Satman/Satboy



friesen
Posts: 22
Member Since:
2007-09-04
hudlite working with 2.8

rcsnick have you gotten hudlite to show real time status of extensions? satman are you suggesting that you have hudlite working with trix 2.8? i am running 2.8 and got the server to start and the client connects, but the extension's status is not updated. the parked calls do occasionally show up, but not all the time and not in real time. I don't need to dial out or transfer calls, just want to monitor the extension's usage. any help is greatly appreciated. kelley



Nande
Posts: 1
Member Since:
2010-01-20
hudlite working with 2.8.. Yes

Indeed, it can work. You have to grant the hud user some permission.

Please change your /etc/asterisk/manager_custom.conf to reflect the following. Note the last two lines have an added permission "originate".

[remote_mgr]
secret=0chanc3yo
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=system,call,log,verbose,command,agent,user,originate
write=system,call,log,verbose,command,agent,user,originate



shoptech
Posts: 1
Member Since:
2010-01-29
HudLite still not working.

I have been reading the forums and have tried some of the suggestions in the threads and no luck. My HudLite v1.1.1170 just does not work with Trixbox 2.8.0.3.

It's able to login to the HudLite server, no problem. Not showing any activity on any extension, nor can we dial any extension. Usernames, passwords verified. Occasionally it will show a parked call. When it does, I can drag it to an extension, no problem.

Does it actually work with this version of Trixbox?

--Thanks!
Steve



smccomas01
Posts: 1
Member Since:
2008-05-25
I tried the suggestion from

I tried the suggestion from nande and it sort of works I can dial from hud, I also was able to get it to work with outlook 2010 (beta) call contacts. With 2010 did not work natively had to copy files from VM, register dll, and add it as an addin. I do not get CID, or real time status info on call ect.

If I am reading everything correctly. Asterisk Ver 1.6, Ver 2.8.0.3



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.