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Getting random calls

Issacsim
Posts: 152
 Member Since:
2006-06-01
Submitted by Issacsim on Fri, 01/25/2008 - 4:23pm.

I have installed version 2.4 on my machine last week and my phones ring randomly few times a day. There is no outside call coming in since I plugged a regular phone to one of the jacks and it usually rings first before my ip phones.

The calls are always exactly on either at 12 or 42 minutes after the hour when they do happen.

It looks to me like there some kind of a scheduled task that is causing this.

Any ideas?

‹ Automatic Provisioning Fax to email with trixbox 2.4.2 ›


Issacsim
Posts: 152
 Member Since:
2006-06-01
Here is some log entires
Mon, 01/28/2008 - 6:40pm

Post removed - no relevant.



Issacsim
Posts: 152
 Member Since:
2006-06-01
Built a new box
Sun, 01/27/2008 - 10:44am

Installed trixbox 2.4 on a new box, restored my backup and getting the same problem.

There is something there that is passing along with my backup that is causing this.

This thing is walking us up 3 -4 times every night.

Anybody, please help :-(



pcott
Posts: 129
 Member Since:
2006-05-31
I had this problem. It is
Sun, 01/27/2008 - 1:58pm

I had this problem. It is likely a voicemail system or some other pstn add on checking the line.



wtodd
Posts: 312
 Member Since:
2007-04-29
divorce insurance
Sun, 01/27/2008 - 4:21pm

if your wife feels anything like mine about technology - you better go get your marriage insured!

I know if my phones did that I would be getting a call from her lawyer the next morning for sure - after having to hear her grumble about the "damn phones" and how i messed them up!



Issacsim
Posts: 152
 Member Since:
2006-06-01
Good one :-) I think (hope)
Sun, 01/27/2008 - 4:46pm

Good one :-)

I think (hope) I narrowed it down to Verizon testing the line. One agent said they may be running the test few times a day, another declined. I am waiting to hear from another department.



Issacsim
Posts: 152
 Member Since:
2006-06-01
Verizon claim they have
Mon, 01/28/2008 - 10:30am

Verizon claim they have nothing to do with this. I moved the lines around on my TDM400 and calls again come in n the port the Verizon line is on.

I plugged another phone to the Verizon line and it does not ring, only trixbox does.

Can it be some sort of signal on the line that asterisk is reacting to?



gregjones
Posts: 122
 Member Since:
2006-06-06
Time conditions
Mon, 01/28/2008 - 12:14pm

You could attach a time condition to that line to send it to voicemail or to an IVR during certain hours. This would mean that the call was answered but lines did not ring. Especially with the IVR, you could give a human the chance to choose to ring the extension.



lthown
Posts: 42
 Member Since:
2006-06-02
MWI
Mon, 01/28/2008 - 4:01pm

That sounds exactly like the MEssage Waiting Indicator - it rings to tell you you have voicemail waiting.

Phones that don't recognize it just handle it as a regular ring instead of doing it silently and turning on the "message" lamp.



Issacsim
Posts: 152
 Member Since:
2006-06-01
gregjones Good idea with the
Mon, 01/28/2008 - 6:39pm

gregjones

Good idea with the time condition - will get some sleep tonight.

lthown

Although Verizon denies sending any signals for MWI I am almost sure this is what my problem is. I will have them remove this feature from my service and hopfully I will be done.

Thanks All!



pcott
Posts: 129
 Member Since:
2006-05-31
I would be willing to wager
Mon, 01/28/2008 - 7:05pm

I would be willing to wager that it is mwi. Taking it off the line solved the problem for our client. (who denied it was there....which brings up rules number one....check for yourself.)



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