OUtCall is Free...
i downloaded it and its
Thu, 04/12/2007 - 9:47am
i downloaded it and its working
you sure you changed the manager_custom.conf to add a new user?
http://www.bicomsystems.com/docs/outcall/1.0/html/
check "Required Fields"
outcall with contact syncing
Thu, 04/12/2007 - 11:54am
were you able to get the outcall contacts to sync with outlook 2000/2002/2003? I got it working except for it won't integrate with my outlook contacts. so that when I get calls coming in, it's always unknown. Outlook Add contact form pops up to add, but seems that the syncing of contact between outlook and OUTCALL is not happening. any ideas?
thanks,
b
Yes restart each time. Here
Thu, 04/12/2007 - 4:43pm
Yes restart each time. Here are my two files (TrixBox/FreePBX stock):
manager.conf
=========
;
; Asterisk Call Management support
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0
[admin]
secret = amp111
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
#include manager_additional.conf
#include manager_custom.conf
manager_custom.conf
==============
[phpconfig]
secret = php[onfig
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[phpagi]
secret = phpagi
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[AstTapi]
secret=AstTapi
deny=0.0.0.0/0.0.0.0
permit=192.168.253.0/255.255.255.0
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[a2billinguser]
secret=a2billing
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=system,call,log,verbose,command,agent,user
write=system,call,log,verbose,command,agent,user
[remote_mgr]
secret=0chanc3yo
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=system,call,log,verbose,command,agent,user
write=system,call,log,verbose,command,agent,user
That's all she wrote! Still no connect from OutCall "Connection to server couldn't be established! Details: A socket operation was attempted to an unreachable host."
ksDevGuy
Appreciate the feedback,
Thu, 04/12/2007 - 6:04pm
Appreciate the feedback, tried it (even rebooted the server instead of amportal restart) and still no joy.
Everything on the LAN inside the firewall. All other services of TB 1.2.3 with FreePBX v2.2.1 work great without exception. Use IAX trunks & extensions from the outside fine as well.
Other ideas?
ksDevGuy
Not sure of the issue going
Thu, 04/12/2007 - 7:48pm
Not sure of the issue going on with ya KsDev but it installed and worked fine over here - are you by chance blocking any ports (check with ssh open if it attempts connection and is denied)
On wondering if it is worth the effort - Take Uncle Wards U-rang and add steroids, then combine with outlook contact list.
Tried on a hand-load and a old 1.2.3 box - but on each I'm using current versions of asterisk,libpri and zap.
If on xp make sure firewall stuff is not jacking with it as well.
Best of luck
I resolved my issues.
Thu, 04/12/2007 - 10:32pm
I resolved my issues.
Seeing that my xp box has VMware and Sonicwall Virtual adapters installed, there was an issue of the outgoing traffic trying to use the Sonicwall adapter first. (did a netstat -a -n |find "IP_OF_PBX" and my requests were coming from a strange IP.. (SonicWall adapter))
After changing it to my Local Lan Adapter, low and behold Outcall works just fine.
All you other users check that your LAN adapter is first in the list...
Right click "my network places" select properties
click Advanced and Advanced settings.
In the bot at the top, move the local adapter to the top of the list...
It worked for me...
Now all I need is something just like it for the Mac!
I opened outlook first, the
Thu, 04/12/2007 - 10:35pm
All you other users check
Fri, 04/13/2007 - 10:08am
All you other users check that your LAN adapter is first in the list... Right click "my network places" select properties click Advanced and Advanced settings. In the bot at the top, move the local adapter to the top of the list...
Worked for me too.
The missing element was that I too have the Sonicwall Global VPN Client installed for use from time to time and the order of adapters was at issue.
So great safety tip for everyone -- check the order of your adapters if you want OutCall to work.
Additionally, the Outlook integration seems to work -- sort of. It always defaults to the first contact in it's combo box ... regardless of where OutCall is called from within Outlook (toolbar, context menu, even from a contact being selected, etc.). ALSO, it does not seem to load my entire contact list ... maybe only the uncategorized entries it would seem. BECAUSE of this, the inbound CallerID lookup is also incomplete as it's access to my Rolodex is incomplete.
On the positive, it seems to behave fairly quickly and efficiently -- even if a bit useless due to missing data.
ksDevGuy
I agree, it's a great little
Fri, 04/13/2007 - 10:14am
Member Since:
2006-05-31