ftocc

snom m3 bug

smaikol
Posts: 63
Member Since:
2007-01-28

Hi all

i just want to share what i think it's a bug in the snom m3 firmware, also last version, with
asterisk 1.4 i suppose for sure with trixbox 2.6.x

when you put on hold form a voip phone a snom m3 or try a transfer call, when you retrieve the call there is no audio in the snom, the other party hear correctly.

if you put on hold from snom m3 and then retrieve the call or try a transfer, everything go like a charm.

repeating these things with aah2.0 or asterisk 1.2 everything works like a charms. both direction.

if anyone have had the same behavoiur or a different one let me know we can share solutions,
or let the snom correct this problem.

p.s by the way with others voip phones everythings works correctly on trix 2.6.x

cheers
smaikol



nzkef
Posts: 67
Member Since:
2007-12-11
When you say latest firmware

When you say latest firmware do you mean 1.11.

If that is the case you may want to try the 1.15 beta and see if that resolves your issue.

To update to the beta, follow these steps below. (credit to jmullinix for this)

> Please update the m3 to the latest Beta firmware, 1.15.
>
> The new Beta release has enhancements, fixes and will add SIP tracing on the
> base unit.
> The firmware is Beta and is a work in progress until it is GA, probably next
> week. We are looking for feedback to validate the release.
>
> You would need copy/paste the following info into fields on the Advanced page
> in the Update section.
> Firmware server address: provisioning.snom.com
> Firmware path: /m3/beta/
>
> On the handset go to: Settings, System settings, Firmware update, select the
> 1.15 firmware and select yes to update the firmware. It will load the gateway
> then the handset, takes awhile.....

Hopefully this will help.



smaikol
Posts: 63
Member Since:
2007-01-28
Hi Thanks for the hit, but i

Hi

Thanks for the hit, but i tried also this beta firmware and the problem still exists.
If anyone had the same problem, let the snom know it, it's the only phone i have this problem with.

cheers.
smaikol



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