Several sites, about 40 extensions total, low power box

mikemee
Posts: 121
Member Since:
2006-06-07

Together with a colleague, we've installed 4-5 Trixbox systems, starting with A@H 2 yrs ago. They've been in a range of situations from small dental office, to 2 linked offices with ~15 extensions each.

We've taken a slightly different approach from others because we used a low-power fanless box for the majority of installations. Our motivation was largely reliability (less moving parts), longer runtime on UPS and quiet running. Specifics of gear we've used is:

$350 http://www.logicsupply.com/products/sys7677 - though we ended up getting the mobo and case separately and adding our own HD and RAM, per below

$80 http://www.seagate.com/www/en-us/products/servers/barracuda_es/ - the '24x7 server' series SATA drive

$400 http://www.netgear.com/Products/Switches/SmartSwitches/FS728TP.as... - 24 port PoE switch (all ports powered), or

$110 http://www.netgear.com/Products/Switches/DesktopSwitches/FS108P.a... - 8 port, 4 powered PoE Switch

$350 http://www.apc.com/resource/include/techspec_index.cfm?base_sku=S... - UPS that provides 3-4 hrs runtime for PBX + 10-15 PoE phones

$500 Sangoma 210001D - Sangoma echo cancelling analog card with 2 FXO ports (costs more than the computer(!!) but we've never had problems with analog lines - none that we could blame on the Sangoma anyway :-) )

$80 Grandstream 2000 - not perfect, but well priced and easy setup / nice features with Trixbox, including BLF, extension assignment to softkeys, etc

$110 Polycom 320 - our current favorite phone, esp with a PoE switch. Audio quality is noticeably better than Grandstream, esp speaker phone

Vitelity - we get mild echo on 10-20% of calls in Northern CA, but very reliable. We use VoipStreet as a backup - but we may reverse these to kill the echo now that VoipStreet is apparently more reliable. Elsewhere Vitelity has been fine. Telasip has also been excellent, but is more expensive these days than formerly.

$300 - Soekris 4501 / 4801 running m0n0wall as a front end firewall / traffic shaper / vpn gateway etc

Random comments:

* G729 licenses are worth the investment, and almost required with Polycom phones (as they don't support GSM like Grandstream does) unless you have a nice internet feed

* Asterisk codec handling is lame lame lame. We want U-Law internally and G729 when originating or terminating outside. And although the phones will happily do it, Asterisk can't do the match up in a way that avoids needless transcoding - which we don't want to do given our lower powered CPU. So we end up with G729 everywhere to save bandwidth - but that killed using SpeeX between offices due to double transcoding with the slow CPU

* we're using standard DSL or Cable internet at all locations - not expensive symmetrical lines and it works well enough, esp with shaping in m0n0wall

* one install cut the monthly phone bill from $700/mth to approx $200/mth (they still have incoming POTS for the main numbers with fwd-on-busy to a (voip) DID). We're still finding overbilling on the att account(s) for that! Another is regularly saving $150/mth in a small 5 extension office

* getting SpeeX going between two offices resulted in noticeably better audio than GSM for about the same bandwidth (once we tweaked settings)

* we always keep at least one pstn/pots line for the main incoming number. This helps with things like yellow page listings, 911 service (and is a good backup when everything else goes south! which got well tested in one install where att couldn't keep the DSL alive and we had to switch to cable)

Hope this helps someone!

cheers, michael



pca
Posts: 379
Member Since:
2007-01-17
Very helpful!

Thank you Michael for posting this information. It corroborates information that I have found. Always nice to find independent advice. Cheers!



mustardman
Posts: 1123
Member Since:
2006-06-18
Yes, thanks for the post.

Yes, thanks for the post. This real world feedback is very valuable IMHO. I love those Seagate 24x7 drives and use them on everything now including desktops.



mikemee
Posts: 121
Member Since:
2006-06-07
How about solid state storage?

Although I love those seagate drives also (perhaps somewhat irrationally since the longest one of the ES actually in the field is < 1 yr though I've excellent experiences with other Seagate Barracuda drives), I'm also very interested in removing the last moving parts and replacing the HD with a solid state disk, e.g. like this one:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820208064

Its almost double the price, and I wonder about wearing them out (exceeding number of writes), but 8GB would be plenty of room for an average install, would lower power consumption by a decent notch, and also lower heat generated.

The ExpressCard disks are much cheaper, e.g., http://www.newegg.com/Product/Product.aspx?Item=N82E16820191057, but I don't know how/if to interface them with SATA or IDE (nor have I looked ;-) ).

If anyone has any experience with solid state drives, I'd love to hear about it.

Heh - the ultimate would be to boot and run the trixbox system from a USB stick. Come to think of it, that's an option already! Cheap, easily replaced (make backups onto a similar stick and rotate weekly). Hmm, I have an install coming up next week... I'll have to think about that...

cheers, michael



mustardman
Posts: 1123
Member Since:
2006-06-18
A lot of the newer Flash is

A lot of the newer Flash is advertising 1Million writes and I see Sandisk has stared offering industrial grade flash again that can do 2 million. I think a 4 or 8 Gig Compact Flash card with 1million writes would work just fine for many years running Trixbox. It's cheap enough so that cost is not a factor compared to a Raid 1 using HD's. You don't need more than 4 or 8Gig even if your storing lots of voicemail.



hmonroey
Posts: 7
Member Since:
2007-09-25
Now that we know the hardware how do you bill for it?

So how to do turn around and bill the client? Do you multiply the hardware cost by a factor and then how do you bill your time? That is, the time to install I think would be relatively low, but you time to learn Trixbox/Asterisk and putting it all together is value added.



mikemee
Posts: 121
Member Since:
2006-06-07
This is mostly a hobby for

This is mostly a hobby for me, but my colleague who does this for a living, passes hardware through at cost (saves the client trying to do better, getting the wrong thing etc), and then bills setup, training and config.

A recent 6 phone system was $2k for hardware (including 5 330 Polycom + 1 650 Polycom phones) and $1k for Trixbox setup, training etc. That didn't include extra costs for cabling (mostly terminating cable the client laid) but did include a Soekris-based m0n0wall firewall, the 4 port PoE (Netgear 8 port box above), network config and a used Cisco 1100 AP which was put on the 3rd firewall port to be used as an open AP (or VPN access to the wired LAN).

I guesstimate it takes about 2 days work, between interruptions, to quote, purchase, assemble and configure such a system. Definitely no more than 3 days. With more installations, the time would drop to approx 1.5 days I'm guessing.

cheers, michael



cjp
Posts: 24
Member Since:
2007-06-22
CF to IDE

If you go the solid-state route, then CompactFlash to IDE adaptors are available very cheaply - suppliers here in the UK sell then for less than £12 - you can even find them on eBay for less than £4 (8 dollars i guess) inc postage, though I have no idea of the quality of these.

The advantage here is the CF interface is mostly compatible with IDE, so these adaptors require minimal components and can be dropped into any PC with an IDE slot!

cjp



greatcovetech
Posts: 29
Member Since:
2006-11-02
I realize I'm responding to

I realize I'm responding to a rather old post, but I've been intrigued with this solid state things as well. Have you tried it yet? How did it work?

I'm about to find out for myself, I guess - I bought a 2 GB 2.5" SSD by Transcend this week and it arrived today. Within the next week or so I'm planning to move my TB installation to it and give a try. Don't laugh at the 2 GB - I checked my current 2.2.10 install and it takes just 1.4 GB. As long as people don't start leaving 10 minute vmails, I should be fine! :)

Let me know if you have any words of wisdom for me.

Cheers..

--

Eldon Martin
Great Cove Technologies, LLC
www.greatcove.com



mikemee
Posts: 121
Member Since:
2006-06-07
Yes, it works great

I did go ahead with this and wrote it up at: http://www.trixbox.org/forums/trixbox-forums/share-your-trixbox-s...

cheers, michael



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