Looking for unlimited Inbound Service + DID

izinko
Posts: 26
Member Since:
2007-10-21

I am looking to get a DID for my home business. Someone in another thread recommended Vitelity. I went to their website and saw that they have a plan for unlimited inbound for $7.95. That sounds pretty good to me. However, I am unable to reach Vitelity either by phone (on hold forever) or email (they never reply).

So, I am wondering if anyone can recommend a similar service by another provider.

Thanks in advance.



techman
Posts: 99
Member Since:
2007-02-09
visit les.net,

visit les.net, broadvoice.com, voipstreet.com. Actually, with vitelity everything suppose to automatic online. I mean pay-configure-go. I never have to call or email them for any thing because it has always work me. I use more than 8 providers on my system. Overall, vitelity and broadvoice are on top role. les.net is good but the guy is currently upgrading his system which look more promising. Be warn that a lot of people seems to have promblem with broadvoice because of lack of support of trixbox.

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daveman
Posts: 28
Member Since:
2007-05-14
Callcentric is not bad...

Callcentric is completly self service via their web portal. I use them on a few test and on some application servers and they work fine.

Dave



izinko
Posts: 26
Member Since:
2007-10-21
Thanks for the recommendations

Thanks for the replies. I had a couple of questions that's why I wanted to talk to someone at Vitelity. I was able to speak to a person in sales at Vitelity this week. One thing he told me, which i thought was kinda strange, he said that the unlimited plan actually caps off at 4000 min. I just thought if that's the case it shouldn't be called "unlimited".

Anyway, I've also looked at the services that you guys suggested, Callcentric seems to have a good plan for unlimited inbound. I'll look more into that. As for Les.net. I read on another forum that people were having terrible experiences with them. However these posts were a bit old.

Right now I think I am most inclined to go with Callwithus. Anyone had any experiences with them? Prices and features on some of their DID suits my current situation quite well. However, they impressed me most on one thing: I wrote an email to them and received an reply in less than an hour. Please let me know if anyone of you had any bad experinces with them

Anyways, thanks for all the recommendations.



daveman
Posts: 28
Member Since:
2007-05-14
Ping Times and Hops?

You may already know this already, but be sure to check ping times and # of hops to their networks. This is always a good practice and may help you with your decision.

Dave



phonebuff
Posts: 346
Member Since:
2007-02-15
Check Out IPCOmms.net

izinko

You don't say where you are located. But I have had great luck with the people at IP Communications. www.ipcomms.net. About $20.00 per talk path with any number of DIDs.

Phonebuff --



izinko
Posts: 26
Member Since:
2007-10-21
Ping Times and Hops

I am located in southern California

I am actually pretty new at this, so I am just learning as I go. For ping times and hops, I assume I just need to find their SIP server (such as sip.callwithus.com) and run ping and tracert on the command prompt. But what is a good ping time and acceptable hops?



sirthomas
Posts: 40
Member Since:
2007-01-12
I've used both Vitelity and

I've used both Vitelity and Callwithus. I've had fewer problems with my DID from Vitelity than the DID from callwithus.

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Tom -- sirthomas@gmail.com -- +1.320.310.0778 (enum enabled)



izinko
Posts: 26
Member Since:
2007-10-21
Problems with vitelity and callwithus

I am new at this, so I am not sure what to expect. Can tell me what kind of problems should I be expecting with a DID from Vitelity or Callwithus?



MatthewEarley
Posts: 46
Member Since:
2007-07-02
I have been very happy with

I have been very happy with Voicepulse, where all inbound calls are free. Recently I was impressed when tech support called me back, though they could have left everything to email.

http://www.voicepulse.com/

here is what I use with my asterisk system:
http://connect.voicepulse.com/

***
Matthew Earley - Technologist - Network, Voice and Security

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***
Matthew Earley - Technologist - Network, Voice and Security



techman
Posts: 99
Member Since:
2007-02-09
I don't know what kind of

I don't know what kind of problems others are having with vitelity, I must say I have a did with them since february without a problem. Just make your choice and you will be fine.

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JamesDW
Posts: 509
Member Since:
2006-06-01
I have 9 DID's (I think)

I have 9 DID's (I think) with Vitelity for my home office. Have used them for almost two years. Rarely have any problems. When there were problems the failover the offer worked well. I now have my main office setup with 5 DID's.



izinko
Posts: 26
Member Since:
2007-10-21
JamesDW, I'm interested in your setup, can you tell more

Since you are also using this for a home office, I am interested in your setup. You have 5 different DID, how many channels do you have per DID? If several people call the same number at the same time what happens? Which Vitelity plan/service do you use and how much does it cost per month? Thanks.



eufreka
Posts: 11
Member Since:
2006-11-03
callwithus seems terrific to me...

I have been using CallWithUs for about 4 months now, and think it is very good. No problems.

(I tried out Les.Net for a few months before that, and decided to switch...)



tomperanteau
Posts: 6
Member Since:
2007-12-09
I also use Callcentric and

I also use Callcentric and like their service. I am in southern California and have about 12 hops between me and them. I tested all of the above-mentioned companies and from here they range from 13 to 17 hops. Hope this helps.

Tom Peranteau
IronNet Technology

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Tom Peranteau
IronNet Technology



CMCLAIN
Posts: 86
Member Since:
2007-01-24
Vitelity

9 DIDs have been down for 3 hole days this month. Usually they are top notch.....

"Tuesday April 29th 2008, 11:23am CDT - One of our carriers is currently experiencing issues causing random BUSY signals on inbound calls. We are aware of this issue and are working with them to have service restored as soon as possible. We apologize for any inconvenience this may cause and thank you for your patience."

Third time this month. My beef with Vitelity is they charge for failover when it is their network issue that is the problem.
Hope they level off soon.



unkyjoe
Posts: 34
Member Since:
2007-04-25
I have been using

I have been using inphonex.com for about a year and have been very pleased with the service.

I think I pay 7.95 per DID for unlimited incoming. Outgoing is 2c per minute I believe but they also have unlimited business plans available as well.

Check them out at www.inphonex.com



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