GXP-2020 Support

rpotthoff
Posts: 130
Member Since:
2006-12-19

Is native support going to be added for the Grandstream GXP-2020?
I just got one and see that the End point manager does not have it listed.
Or does anyone have a guide on setting one up in 2.6.0.7?



kerryg
Posts: 6103
Member Since:
2006-05-31
Not at this time,

Not at this time, Grandstream has chosen not to be a hardware partner and provide technical assistance in assuring that their products work properly with trixbox. If somebody creates a patch to add support into the package manager we would probably use it but we have a lot of other things we are working on than creating code for unsupported hardware.

--

Kerry Garrison
trixbox Community Director
FtOCC Training Sept 16-18
http://trixbox.com/support-and-training/training



rpotthoff
Posts: 130
Member Since:
2006-12-19
As always Kerry thank you

As always Kerry thank you very much!!!
keep up the great work, and I will just keep looking around.
Sorry but I am a hardware guy( yes yes I know) and not a software guy.



rpotthoff
Posts: 130
Member Since:
2006-12-19
Pressure Grandstream

I think as a Group we need to put the pressure on Grandstream to become a hardware partner!
What do all of you think should we do it or just leave it alone?



jonnytabpni
Posts: 307
Member Since:
2007-03-21
OK - so trixbox endpoint

OK - so trixbox endpoint doesnt support this phone.

However I saw a picture of one online and I am inlove with in!

SO, does it work on trixbox? Can you get the lights to work properly? How can you do it? Via it's own web based interface?

Cheers



kerryg
Posts: 6103
Member Since:
2006-05-31
No, the newer Grandstream

No, the newer Grandstream phones will not be supported in the Endpoint Manager unless Grandstream becomes a hardware partner and can help solve some issues with provisioning their devices. Yes, you can make it work by configuring it manually.

--

Kerry Garrison
trixbox Community Director
FtOCC Training Sept 16-18
http://trixbox.com/support-and-training/training



joshpatten
Posts: 174
Member Since:
2007-01-20
Kerry: what provisioning

Kerry: what provisioning issues are you guys having? I have had pretty good luck manually configuring the GXP-2020 to work with trixbox. The BLF functionality works wonderfully, and all the functions except the intercom button work pretty flawlessly for me. It uses the same config file as the gxp-2000, so that's not really an issue. I did have an issue at first with a perpetual reboot that was solved by loading the newest firmware before loading the config file.



ethans
Posts: 330
Member Since:
2007-01-16
I don't want to speak out of

I don't want to speak out of turn, but I don't think that "issues" have anything to do with it. I think its more of a money issue, and I can't fault Fonality for that being a part of their equation. See this thread:
http://trixbox.org/forums/trixbox-forums/open-discussion/open-que...

Maybe contribute some $$ to the cause.

--

Ethan Schroeder - ethan d.o.t schroeder a.t schmoozecom d.o.t com
Comprehensive bounty list | Blog



kerryg
Posts: 6103
Member Since:
2006-05-31
Its about a limited number

Its about a limited number of resources being put into development of something with little no return. If you read back through the dev blog you will see that hardware partners provide funding to the trixbox project to help offset the cost of development. These partners include Sangoma, Aastra, Polycom, and Rhino. We are looking to add SNOM and OpenVox soon as well. Grandstream is not interested in this at this time, so we put our efforts into providing support for products that help fund the development. We are currently making sure all the SNOM phones work properly including adding provisioning for the M3 (which will take a lot of effort due to supporting 8 phones).

This is not meant as a bribery or blackmail as trixbox CE is an open source project and if someone in the community, or even from Grandstream, provided endpoint manager code to better support the Grandstream products, we would happily put it in. What I am saying is that with my very limited developer resources on staff, I have to set priorities based on a cost/benefit analysis and a P&L statement.

It's also not about being greedy, but when one company helps pay for development and the other one doesn't, whose products should you be developing for?

--

Kerry Garrison
trixbox Community Director
FtOCC Training Sept 16-18
http://trixbox.com/support-and-training/training



ethans
Posts: 330
Member Since:
2007-01-16
Hear hear, Kerry! I hope

Hear hear, Kerry! I hope your reply wasn't initiated as a response to any perceived hostility from myself, as my words had no such direct intention.

--

Ethan Schroeder - ethan d.o.t schroeder a.t schmoozecom d.o.t com
Comprehensive bounty list | Blog



rpotthoff
Posts: 130
Member Since:
2006-12-19
Do you have install base

Do you have install base number?
How many tb's are out there working right now?

I agree that you need to offset your costs (what business doesn't), So now it is time for your install base to pony up and get this ball rolling. I will help as much as I can (which at this time is very little)!!
All good top level products need low end products and right now grandstearm is that product.

The one thing that is hard for you is getting noticed by the big guns out there and get them worried about what you are doing to there product(taken sales away).

Do you do nat. and industry tradeshows?
Have you tried to get into CES?
Since we in chicago have BAD UNION's we have lost most of the trade shows here.
what about CompTIA they host about 2000 to 4000 people each year at Breakaway.
which is a show for resellers, (closed room minishows) they do VOIP as well.

just some Ideas, again I know how tough it is to run a company with little to NO Money :)



kerryg
Posts: 6103
Member Since:
2006-05-31
Using the old, not very

Using the old, not very accurate way of counting systems, we have about 125,00 active systems. Using the much improved and far more accurate way of counting, although it only counts new machines and older machines that have upgraded to new code, there are 40,000 production systems running.

--

Kerry Garrison
trixbox Community Director
FtOCC Training Sept 16-18
http://trixbox.com/support-and-training/training



iwebcodms
Posts: 10
Member Since:
2007-06-05
How much we talking?

I got 5 of the GXP-2020's setup manually, and they are nice phones... How much are we talking to add the extra features like paging? Anyone want to venture a guess?



joshpatten
Posts: 174
Member Since:
2007-01-20
I haven't had any issue with

I haven't had any issue with paging on the GXP-2020's. It works well for me. What issue are you having with paging?



witdirect
Posts: 13
Member Since:
2008-05-29
GXP Line Indicator

Has anyone had any success configuring the GXP-2020 line indicators?

We have 8 phones with 4 lines, but the lines are all on the same trunk. So when we try to setup up the lines on the 4 accounts only 1 will register with TB.



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