Need help-Call recording/Voicemail/Dictate playback via IP Phone

bradaib
Posts: 1
Member Since:
2008-02-06

Hi,

I have a problem I need solving. hope someone here can help. I have basic programming skills but this may be beyond me. My logic is hopefully correct.

I am currently trying to get a voicemail email/Dictate email or a call recording generated by trixbox back to the pbx for playback some months down the track.
I also want to get calls recorded emailed to extension's email address(maybe using dictate style coding) - I dont know how to approach this but want it to come as an email like voicemail does but th sound file is the recorded call.

note: Delete vmail option is enabled for the extension so no files exist in the INBOX folder for that user.

how I am thinking of approaching it:
create an email account playback@your_domain.com.au on the asterisk box to get mail.
from the users inbox forward the email with the attached recording to playback@your_domain.com.au
asterisk looks at the email saves attachment and extracts message details from the email message body. there should be enough info in here here to create msg0000.txt which is derived from the email message body
msg0000.wav is the sound file attachment.
copy these 2 files to the specified extension voiemail INBOX based on msg0000.txt contents and done:- voicemail light appears on softphone/IP phone. user dials *97 plays and old file plays back.

or

other option is drag the sound file from outlook to some custom windows application on the desktop which asks questions like "Enter your extension?"(in order to generate the msg0000.txt file for the voicemail application.) it then ftp's the file to the PBX and places in Voicemail inbox for the extension given, and again voicemail light appears on softphone/IP phone. user dials *97 plays and old file plays back. delete's it when done.

or

somehow get the sound file on the Trixbox, ask for entension number and have trixbox call the extension and playback the file .

since delete vmail option is selected in entension screen in trixbox, no other file gets to this INBOX folder. so all files in here can be deleted.

Why do I want this. We use Terminal services with no sound redirection and have no speakers at our desks. The only way of listening to a file is via the handset.

I have ssh'd into trixbox and copied a call recording from the monitor folder and made a dummy msg0000.txt file and the file plays back. I just want to automate this process.

Any help is appreciated.

Thanks, Brad.