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Dialing a connection from HUDlite causes own phone to ring?

evacc44
Posts: 1
 Member Since:
2008-03-25
Submitted by evacc44 on Tue, 03/25/2008 - 1:40pm.

I have a strange problem. I'm setting up a test trixbox pro standard to learn and I've gotten as far as setting up extensions and setting up softphones for each. I can dial the extension in the softphone from each person's computer and it calls the correct extension. However, if I right click a person in the HUDlite and click call extension, it rings my own softphone.

So for example, I'm Eric, extension 240. Brian and Tony are extensions 260, 250, respectively. I call 250 from my softphone and it dials out to Tony correctly. I right click my HUDlite Tony box under extensions and click "call extension" and it says (on my computer), incoming call from Eric. It never goes to his phone...weird?

Any ideas? I'm trying to learn, but this has me puzzled.

-Eric

‹ Puzzle of the Day: HUDlite and HUDserver Cannot Connect and Polycom SoundPoint IP 550 not "registered" HUD Refuses to launch on Windows XP ›


skykingoh
Posts: 1016
 Member Since:
2007-12-17
That is the way it works, it
Tue, 03/25/2008 - 3:14pm

That is the way it works, it dials the call and then transfers the call to you. You see it as an inbound call.

Scott



graphic75
Posts: 1
 Member Since:
2008-02-28
Sorry, but i don't understood...
Wed, 03/26/2008 - 7:17pm

I have the same problem, but i don't understood what's the right solution to make direct call to internal extension like the softphone.
Thanks.
---
Andrea.



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