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Hud Pro Issues

LakeDweller
Posts: 10
 Member Since:
2008-03-22
Submitted by LakeDweller on Tue, 05/06/2008 - 10:18am.

I have CCE. Hud Pro only works with chatting feature. Calls to extensions or otherwise ring busy or answer with 'this line is unavailable - please try again later'. Any advice would be greatly appreciated.

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kerryg
Posts: 5533
 Member Since:
2006-05-31
What do your extensions look
Tue, 05/06/2008 - 10:36am

What do your extensions look like in hud? What are the extension numbers?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



LakeDweller
Posts: 10
 Member Since:
2008-03-22
301 & 302
Tue, 05/06/2008 - 10:38am

301 & 302



kerryg
Posts: 5533
 Member Since:
2006-05-31
What do the boxes look like
Tue, 05/06/2008 - 10:42am

What do the boxes look like in HUD? Blue? Gray? Red? Plaid?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



LakeDweller
Posts: 10
 Member Since:
2008-03-22
Blue
Tue, 05/06/2008 - 10:45am

Blue



kerryg
Posts: 5533
 Member Since:
2006-05-31
And using the call box or
Tue, 05/06/2008 - 10:55am

And using the call box or double clicking on an extension has the same result?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



LakeDweller
Posts: 10
 Member Since:
2008-03-22
Unfortunately, yes - same
Tue, 05/06/2008 - 10:59am

Unfortunately, yes - same problems. I have set-up my SPA3102 as you specify on www.voipspeak.net. I have double-checked all my routing and port-forwarding. I have had IP Communications double-check all my stats on their end. I just don't know where the problem lies.



kerryg
Posts: 5533
 Member Since:
2006-05-31
Does it work if you call
Tue, 05/06/2008 - 11:01am

Does it work if you call from a phone or does it only fail when using HUD?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



LakeDweller
Posts: 10
 Member Since:
2008-03-22
It fails both ways. When
Tue, 05/06/2008 - 11:07am

It fails both ways. When dialing from a landline it states 'we're sorry, you're did not go through, please try your call again later'.



kerryg
Posts: 5533
 Member Since:
2006-05-31
Do you have any SIP phones
Tue, 05/06/2008 - 11:18am

Do you have any SIP phones on your network? Can you call extension to extension?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



LakeDweller
Posts: 10
 Member Since:
2008-03-22
SIP phonelines - yes;
Tue, 05/06/2008 - 11:43am

SIP phonelines - yes; calling ext to ext - no



LakeDweller
Posts: 10
 Member Since:
2008-03-22
I have the Linksys SPA3102
Tue, 05/06/2008 - 1:09pm

I have the Linksys SPA3102



kerryg
Posts: 5533
 Member Since:
2006-05-31
What PHONES do you have
Tue, 05/06/2008 - 1:52pm

What PHONES do you have connected? So far you have mentioned how you have lines and that you are running HUD, but what actual PHONES are you using?

--

Kerry Garrison
trixbox Community Director
http://www.trixbox.com/support-and-training/training
http://L7Foto.com / http://AsteriskTutorials.com / http://voipspeak.net



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