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HUD Server not installed

jki
Posts: 5
 Member Since:
2007-01-08
Submitted by jki on Wed, 05/21/2008 - 12:00am.

Hi,

I have tried 2 rebuild / reactivations of this server and both times the HUD seems to fail to install.

I have looked at the advice on http://www.trixbox.org/forums/trixbox-pro/hudlite-hud-pro-trixbox... but we don't even have a /usr/local/fonality directory.

The server is trixbox108926.

Is there anyway I can trigger a manual install of HUD server?

Thanks

Jordan

‹ HUDLite Connect But no Status and no Call with Trixbox CE 2.6.0.0 HUD Lite not starting at boot and manual start still does not allow connection ›


Mike Joyce
Posts: 424
 Member Since:
2007-03-07
Jordan, I would recommend a
Thu, 05/22/2008 - 8:36am

Jordan,

I would recommend a re-install. Not having the fonality directory could be an indicator of other things not installed properly. Did you run mediacheck on your disk?

Thanks,
Mike



callinectes
Posts: 200
 Member Since:
2007-05-12
I did a reinstall and
Thu, 05/22/2008 - 4:59pm

I did a reinstall and reactivation on server 106413 today (actually Brian W did it remotely), used a checked 2.0.0 install disk, and I don't see a /usr/local/fonality folder either. Can someone take a look?



jki
Posts: 5
 Member Since:
2007-01-08
Working...
Fri, 05/23/2008 - 4:37am

After doing about 4 reinstalls the fonality directory appeared and HUD is working. Not sure why it took 4 reinstalls but it's working now!



callinectes
Posts: 200
 Member Since:
2007-05-12
Is there another way to
Fri, 05/23/2008 - 12:04pm

Is there another way to achieve this? I can't take this system down again and I already paid fonality support to fix a problem with this re-activation - I had a ! and # in the password and their database didn't like them (there was no mention of not using ! or # in a password - in fact it is usually recommended to strengthen a password) so they had to go in and reset the password for the server in their database for the activation to work properly. The Fonality tech even completed the activation for me so you might figure he would have noticed that it didn't fully activate/install. Now they want me to pay again to fix this issue because it is a problem not related to the activation ticket. In my opinion these should be items that are addressed by a QA team, not by paid support. Both of these things should just work out of the box. In my estimation they are related as well.



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