Major HUD bug!

patbaker82
Posts: 53
Member Since:
2008-03-05

We have some users that have an extension that is just a call forward to their cell phone. Although they don't have an IP phone, they still use HUD. If a person uses HUD to dial a number the call will connect fine - BUT - every single user in HUD will reflect as being on a call!!!!!!

HUD shows everyone as being on a call with UNKNOWN. Please let me know if you would like a screenshot, as this is reproducible each time.

Asterisk Debug:

trixbox118282*CLI>
-- Executing Macro("Local/OTHER2606@hud-caller-9e7c,2", "stdphone|2606|10") in new stack
-- Executing Set("Local/OTHER2606@hud-caller-9e7c,2", "EXTENSION=2606") in new stack
-- Executing AGI("Local/OTHER2606@hud-caller-9e7c,2", "fon://localhost:4574") in new stack
-- AGI Script Executing Application: (SetCIDName) Options: (Sam Yousif)
-- AGI Script Executing Application: (SetCIDNum) Options: (2039562606)
-- AGI Script Executing Application: (Dial) Options: (Local/915555551234@internal)
-- Called 915555551234@internal
-- Executing GotoIf("Local/915555551234@internal-cf43,2", "0?20") in new stack
-- Executing Set("Local/915555551234@internal-cf43,2", "EXTENSION=2039562606") in new stack
-- Executing AGI("Local/915555551234@internal-cf43,2", "trixNet.agi|trixnet.trixbox.com") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/trixNet.agi
-- AGI Script trixNet.agi completed, returning 0
-- Executing AGI("Local/915555551234@internal-cf43,2", "fon://localhost:4574") in new stack
-- AGI Script fon://localhost:4574 completed, returning 0
-- Executing Dial("Local/915555551234@internal-cf43,2", "Zap/g3/15555551234") in new stack
-- Requested transfer capability: 0x00 - SPEECH
-- Called g3/15555551234
-- Zap/1-1 is proceeding passing it to Local/915555551234@internal-cf43,2
-- Local/915555551234@internal-cf43,1 is proceeding passing it to Local/OTHER2606@hud-caller-9e7c,2
-- Zap/1-1 is making progress passing it to Local/915555551234@internal-cf43,2
-- Local/915555551234@internal-cf43,1 is making progress passing it to Local/OTHER2606@hud-caller-9e7c,2
Asterisk Event Logger restarted
Asterisk Queue Logger restarted
Asterisk Event Logger restarted
Asterisk Queue Logger restarted
-- Zap/1-1 is ringing
-- Local/915555551234@internal-cf43,1 is ringing
-- Zap/1-1 answered Local/915555551234@internal-cf43,2
-- Local/915555551234@internal-cf43,1 stopped sounds
-- Local/915555551234@internal-cf43,1 answered Local/OTHER2606@hud-caller-9e7c,2
-- Executing Macro("Local/OTHER2606@hud-caller-9e7c,1", "stdexten|2632|2632|SIP/0004F21042BA|20") in new stack
-- Executing Set("Local/OTHER2606@hud-caller-9e7c,1", "EXTENSION=2632") in new stack
-- Executing AGI("Local/OTHER2606@hud-caller-9e7c,1", "fon://localhost:4574") in new stack
-- AGI Script fon://localhost:4574 completed, returning 0
-- Executing Dial("Local/OTHER2606@hud-caller-9e7c,1", "SIP/0004F21042BA|20|") in new stack
-- Called 0004F21042BA
== Spawn extension (internal, 915555551234, 5) exited non-zero on 'Local/915555551234@internal-cf43,2'
-- Executing ResetCDR("Local/915555551234@internal-cf43,2", "w") in new stack
-- Executing NoCDR("Local/915555551234@internal-cf43,2", "") in new stack
Apr 3 10:28:46 NOTICE[24000]: cdr.c:445 ast_cdr_free: CDR on channel 'Local/915555551234@internal-cf43,2' lacks end
-- Executing GotoIf("Local/915555551234@internal-cf43,2", "1?5") in new stack
-- Goto (internal,h,5)
-- Executing Hangup("Local/915555551234@internal-cf43,2", "") in new stack
== Spawn extension (internal, h, 5) exited non-zero on 'Local/915555551234@internal-cf43,2'
-- SIP/0004F21042BA-08663088 is ringing
-- SIP/0004F21042BA-08663088 answered Local/OTHER2606@hud-caller-9e7c,1



mjoyce
Posts: 211
Member Since:
2007-03-07
Hey There, I would love to

Hey There,

I would love to take a look at this on your system. What is your sever id?

Thanks,
Mike



kerryg
Posts: 5532
Member Since:
2006-05-31
trixbox118282*CLI>

trixbox118282*CLI>



patbaker82
Posts: 53
Member Since:
2008-03-05
Any update? Regards, Patrick

Any update?

Regards,

Patrick



mjoyce
Posts: 211
Member Since:
2007-03-07
Hey Patrick, I have

Hey Patrick,

I have submitted this to our QA team to coordinate with our HUD team. I will get back on this thread once I have an update. Regardless of what we find I don't expect this behavior to change any time soon (Before HUD 3).

Thanks!
Mike



patbaker82
Posts: 53
Member Since:
2008-03-05
Great, thanks Mike.

Great, thanks Mike.



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.