ftocc

Can't upload voicemail greetings... "File is not a file or does not exist"

colech
Posts: 8
Member Since:
2007-02-27

I have been trying to upload voicemail greetings via the web control panel for my specific extension. The file I created was an 8kHz 16bit mono .wav file (named mynamehere.wav). For some reason I get the Trixbox Pro error:

[BE]: File is not a file or does not exist

Does anyone know what else I can do to get this file to upload? I have looked over this forum closely and don't seem to see any answers???

--

Rapidfyre, Inc
www.rapidfyre.net



colech
Posts: 8
Member Since:
2007-02-27
Someone... anyone???

Someone... anyone???

--

Rapidfyre, Inc
www.rapidfyre.net



blovett
Posts: 230
Member Since:
2007-04-26
colech, I'm able to

colech,

I'm able to reproduce this on a test machine. I've created a ticket for our engineering group to investigate the issue.

Thanks, and apologies for any trouble caused.

Thank you,

Ben



colech
Posts: 8
Member Since:
2007-02-27
Thank you for responding and

Thank you for responding and letting me know what you're up to. It's good to know there's a support team behind this software :) I look forward to having the functioning results. Please let me know know when this is functional.

Rapidfyre, Inc
www.rapidfyre.net

--

Rapidfyre, Inc
www.rapidfyre.net



samy
Posts: 157
Member Since:
2006-10-21
Hi colech, We received the

Hi colech,

We received the bug report from Ben are currently working on this for you. We will update you once we have it permanently resolved!

Thanks,
Samy

--

Samy Kamkar
Fonality Director of Engineering



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.