Can't upload voicemail greetings... "File is not a file or does not exist"

colech

Posts: 8
Member Since:
2007-02-27

Submitted by colech on Mon, 01/14/2008 - 11:38pm.

I have been trying to upload voicemail greetings via the web control panel for my specific extension. The file I created was an 8kHz 16bit mono .wav file (named mynamehere.wav). For some reason I get the Trixbox Pro error:

[BE]: File is not a file or does not exist

Does anyone know what else I can do to get this file to upload? I have looked over this forum closely and don't seem to see any answers???

Rapidfyre, Inc
www.rapidfyre.net

colech

Posts: 8
Member Since:
2007-02-27

Someone... anyone???

Wed, 01/16/2008 - 10:34pm

Someone... anyone???

Rapidfyre, Inc
www.rapidfyre.net

blovett

Posts: 230
Member Since:
2007-04-26

colech, I'm able to

Wed, 01/23/2008 - 3:50pm

colech,

I'm able to reproduce this on a test machine. I've created a ticket for our engineering group to investigate the issue.

Thanks, and apologies for any trouble caused.

Thank you,

Ben

colech

Posts: 8
Member Since:
2007-02-27

Thank you for responding and

Wed, 01/23/2008 - 5:41pm

Thank you for responding and letting me know what you're up to. It's good to know there's a support team behind this software :) I look forward to having the functioning results. Please let me know know when this is functional.

Rapidfyre, Inc
www.rapidfyre.net

samy

Posts: 157
Member Since:
2006-10-21

Hi colech, We received the

Thu, 01/24/2008 - 12:21am

Hi colech,

We received the bug report from Ben are currently working on this for you. We will update you once we have it permanently resolved!

Thanks,
Samy

Samy Kamkar
Fonality Director of Engineering

Can't upload voicemail greetings... "File is not a file or does not exist"

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