ftocc

catastrophic meltdown of TB server 114610

Paladin
Posts: 49
Member Since:
2007-06-04

We had a catastrophic meltdown of server 114610 yesterday. WTH!! - I thought tb pro was supposed to be easy to rebuild??. i tried to rebuild our server which again due to the SATA CD rom drive would not allow the install to pass on an HP DX2300.

I get as far as the following:
Uncompressing Linux... Ok, booting the kernel
crc error
kernel panic - not syncing: VFS : unable to mount root FS on unknown - block (8,3)

I have since switched to our previous machine (HP Compaq) which used to house our office TB CE 2.2 on it. I can get to the activation part of the PRO install but when I attempt to "activate" I get the bad username and password.

I can log in to cp.trixbox.com with my username and password (which indicate my offline server), but cannot activate my new server. what is wrong?

Any help would be appreciated before I give up on PRO and stick with CE - which has worked every time instead of the troubles I have had with PRO.

cheers,

Jason



pcott
Posts: 129
Member Since:
2006-05-31
Check dns resolution from

Check dns resolution from single user mode. Every time i have had struggles with pro, that has been my starting point.



Paladin
Posts: 49
Member Since:
2007-06-04
DNS seems to resolve fine

DNS on the box seems to resolve fine. this machine is configured (as far a routes and firewall settings that worked on the other machine) the problem is I cannot login to Fonality to get my settings pushed back!! bad username and password. it seems more like an issue with my server profile at cp.trixbox.com



Mike Joyce
Posts: 424
Member Since:
2007-03-07
If your password has tricky

If your password has tricky characters, it may be that the fetch that auth's your username and password is having difficulty doing a URIEncode (%^&$'"?) to in the authentication request. I would be happy to reset your password to something generic if you'd like.

This is something that we know can cause a problem upon re-activate. As such, we have restricted the password field in the web panel from allowing you to set a destructive password in the next version of trixbox Pro.

1. Do you have a password with URI characters?
2. Would you like me to reset your password and PM it to you?

Thanks,
Mike



Paladin
Posts: 49
Member Since:
2007-06-04
Thanks

I warned the boss about using those damned $$$$$'s but, no one listens to me ;)

if you could please reset password and email me @ jason@sns-it.ca (preferred) or by PM with what it has been reset to, that would be great. I'll change it as soon as I hear from you

you help is much appreciated.

cheers,

Jason.



Paladin
Posts: 49
Member Since:
2007-06-04
STILL WAITING FOR RESET

I'm still waiting for a password reset...it has been a couple of days now.



Mike Joyce
Posts: 424
Member Since:
2007-03-07
Hey Jason, I see that you

Hey Jason,

I see that you purchased some support and contact our support team for this request directly to get this problem resolved.

Thanks!
Mike



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