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Polycom Fowarding

jeffworden
Posts: 61
 Member Since:
2008-03-11
Submitted by jeffworden on Wed, 05/07/2008 - 12:25pm.

Does anyone know how to make the call forwarding feature work? When I press Menu -> Features -> Foward.. it just defaults back to the main screen... I know we can use the findme from the webpage... but I don't give my employees the ability to log in to the website...

‹ XML Scripts Polycom SoftKeys ›


mjoyce
Posts: 211
 Member Since:
2007-03-07
We disable this feature by
Thu, 05/08/2008 - 9:02am

We disable this feature by default. To many support calls from people who "couldn't receive calls" when they forgot (or accidentally) hit the Forward softkey / option on their Polycom.

Thanks,
Mike



jeffworden
Posts: 61
 Member Since:
2008-03-11
Is there any way to enable
Thu, 05/08/2008 - 2:24pm

Is there any way to enable it?



mjoyce
Posts: 211
 Member Since:
2007-03-07
Jeff, It is an option in the
Thu, 05/08/2008 - 4:27pm

Jeff,

It is an option in the Polycom config file. There is no way to enable it in a 'supported' fashion but you can use a custom configuration file at your own risk.

Thanks,
Mike



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