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Your trixbox Pro system does not have a "Support Subscription".

renttec
Posts: 37
 Member Since:
2006-06-05
Submitted by renttec on Sat, 05/10/2008 - 11:50am.

Fonality its discounting every month the service support for CCE demo (Tbadmin104028) and i got a message "Your trixbox Pro system does not have a "Support Subscription".
I wrote to Support.trixbox.com but i got the message "this server has not subscription".
What can i do?
Who can can help me?
In the Service menu i have a option cancel server, whats mean? Cancel only the support subscription or cancel the server?

thanks your help

‹ Webmin on Pro Trixbox Appliance - Fresh Pro Install - Not creating LAN IP ›


M2Mcom
Posts: 119
 Member Since:
2007-08-18
I would call support and if
Sun, 05/11/2008 - 5:53am

I would call support and if you can get through have them change it.

If you can't get through then talk to custome support.

just my 2 cents.

--

M2M



Mike Joyce
Posts: 402
 Member Since:
2007-03-07
Rentec, I am not sure what
Sun, 05/11/2008 - 10:46am

Rentec,

I am not sure what your problem is? You said that we are discounting, did you mean discontinuing? Can you be more descriptive of your symptoms? I imagiane that this is a billing issue. If you are not being billed properly you can call Fonality (310-861-4300) and press option #4 for billing.

Thanks,
Mike



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