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SPA 942 not registering

fabless
Posts: 22
 Member Since:
2008-02-01
Submitted by fabless on Wed, 07/09/2008 - 9:29am.

For the past few days three of eleven Linksys SPA942 phones are not registering, and so are completely useless. The four buttons light yellow rather than green. I have rebooted and restarted the phones, but no improvement.

I can browse the phones' web interfaces by their IP addresses. In fact, shortly before the problem started, I browsed all the phones and changed "Speakerphone Input Gain:" on the Phone tab from "0" to "6" which someone (incorrectly) reported as solving the puny speaker problem.

Any ideas about solving this?

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ebomb321
Posts: 7
 Member Since:
2007-09-15
i just installed 8 of these
Wed, 07/09/2008 - 10:02pm

i just installed 8 of these today, can you send me your config? i can take a look. are you using the endpoint manager? there is not alot of config opn these devices.
sip proxy, username, password and they should register
are you using provisioning?



fabless
Posts: 22
 Member Since:
2008-02-01
What does "registration" mean?
Tue, 07/22/2008 - 1:31pm

They won't register, but don't need to register

Nothing changed on the phones to cause this problem; I did boost the "Speakerphone Input Gain:" on Phones tab, and it did not affect the other phones.

What worked is on Ext 1 tab:
Make Call Without Reg: "yes"
Ans Call Without Reg: "yes"

I never saw anyone say that this should be set to "yes" nor do I understand why these 4 phones need this change. Any comments welcome.



fabless
Posts: 22
 Member Since:
2008-02-01
It does not work so well
Wed, 07/23/2008 - 12:58pm

The phones' lights are green. They can call out. They do not ring and are "unavailable" to incoming calls.



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