57i No Service
Submitted by M2Mcom on Thu, 05/22/2008 - 2:30am.
hay all
I have a 57i CT that started going from registered to No Service on the phones console. How do I track what or why this happening? If I go into the asterisk console it does not show that it is unregistering and re-registering. This happens on a 3 to 4 minute interval on a constant basis.
I checked all the SIP registration IP address in the phones web console and everything seems on the up and up.
I am running the Aastra XML scripts on this phone. It's just a test phone.
Ive even had this happen while talking on the phone and the connection did not drop. I can still make calls even though it says "No Service" on the phones console.
thanks for any help.
I found my answer
Thu, 05/22/2008 - 3:51am
I found my answer here
http://trixbox.org/forums/vendor-moderated-forums/aastra-endpoint...
Just in case anyone else is having this problem...
Not Fixed
Thu, 05/22/2008 - 9:29am
The fix only lasted for a couple hours. I forced the phone to factory defaults, deleted the MAC.conf, and edited out the Startup.conf. Then restarted and I still have the NO SERVICE problem. I am beginning to think the phone is broken.
Any ideas out there is trixbox land?
I night uninstall the XML stuff and start from scratch.
My internet is not going
Thu, 05/22/2008 - 12:24pm
My internet is not going down thought. Does anyone know of a command to tell how many times a SIP device has unregistered and reregistered? Kind of like the 'last' linux command?
Thanks again all. Have an awesome memorial weekend. I will be doing my taxes and rebuilding our web site.
log on in freepbx
Thu, 05/22/2008 - 12:47pm
click on switch to admin mode
maint
password
click asterisk > click asterisk info >> here you should see your exrtensions / channels / sip peers if you have a voip service will show up as registered or not same thing with your extensions
Christian Romero
FTOCC
http://www.lawise.com
If you're running the latest
Fri, 05/23/2008 - 5:02am
If you're running the latest firmware (2.2.1) you can see the current registration state on the phone's web interface - it's at the very bottom of the home page.
When it's out of service, it will tell you why it's out of service, so if you can catch it, post the information here and maybe we can help get to the bottom of your problem.
Gareth
Gareth
Thank you for the
Fri, 05/23/2008 - 6:28am
This started after I used
Fri, 05/23/2008 - 8:37am
This started after I used the logout feature button (it's an XML thing) so im thinking it has something to do with the XML's installed. (it's the aastra-xml-scripts)
In the: Show Task and Stack Status
I have this:
Task and Stack Info
Task Entry Status SP StkHigh StkSize Margin ErrNo Delay
tRootTask 8000bc58 PEND 80fffa90 3812 19440 15628 c0002 0
tExcTask 80310aa4 PEND 80ff9350 524 7984 7460 3006b 0
tLogTask 80315a40 PEND 80ff67b8 356 4992 4636 0 0
tNbioLog 803366a0 PEND 80ff40f8 260 4992 4732 0 0
tAioWait 8032716c PEND 80ff0850 432 28656 28224 3d0002 0
tAioIoTask0 8032755c PEND 80fe9638 228 1008 780 0 0
tTffsPTask 8036c7fc DELAY 80fe8c10 420 2032 1612 3d0002 6
tNetTask 80289b10 PEND 80fe6bb8 1416 9984 8568 0 0
tDcacheUpd 802f78b0 DELAY 80f026b8 444 4992 4548 0 10
NIRX 8000d254 PEND 80e5bff0 1920 8176 6256 b 0
tDhcpcStateTask 8027c468 PEND 80e52210 2856 4992 2136 3d0004 0
tDhcpcReadTask 802771a8 PEND 80e50a88 808 4992 4184 3d0002 0
tShell 80325044 PEND 80e4b400 1268 19312 18044 0 0
blog 800c05a0 DELAY 80e45e78 3144 8176 5032 0 39
PARMSAVE 80032448 DELAY 80db4c48 1876 5104 3228 0 1175
LINKSTATUS 80019200 DELAY 80db3130 580 1008 428 0 77
linemgr 800e4f14 PEND 80db2898 14752 32752 18000 0 0
KPD_CALLBACK 8037874c PEND 80da9ae8 676 4080 3404 0 0
KBDR 80378464 PEND 80da89b0 556 4080 3524 0 0
expModTsk 800d9984 PEND+T 80da43b8 772 6992 6220 3d0004 3333
disBlinkTask 80377298 PEND+T 80da1668 312 4080 3768 3d0004 68
DISR 80372d90 PEND 80da03b8 3360 4080 720 380003 0
radioHandler 800e0c14 DELAY 80d9eec8 520 8176 7656 3d0002 1
spiTask 800e2478 PEND 80d9cc60 428 4080 3652 0 0
parseStimulusTask 800e27e0 PEND 80d9b9f8 196 6112 5916 0 0
radioHelperTask 800e1f40 PEND 80d99f58 500 4080 3580 0 0
INDR 80377970 PEND+T 80d986e8 492 4080 3588 3d0004 5
VxTaskTerm 804750e4 PEND 80d932b0 224 1008 784 0 0
HTT0 803a8dac PEND 80d7e438 1152 4080 2928 0 0
HTTPSl0 803b774c PEND 80d7d198 708 4080 3372 0 0
UPnPManager 800a38bc PEND+T 80d788a8 1660 8176 6516 3d0002 504722
HttpConnTask_1 803bed14 PEND 80d744e0 468 5104 4636 0 0
HttpConnTask_2 803bed14 PEND 80d72ed0 468 5104 4636 0 0
TIMER 800bd8c0 DELAY 80d71938 636 4080 3444 0 1
KEYC 8010f58c PEND 80d706d8 1040 5104 4064 0 0
EPTR 800196dc PEND 80d6f140 1136 4080 2944 3d0002 0
MICD 800196bc SUSPEND 80d6df88 40 4080 4040 0 0
hwtk 800d71e0 PEND 80d6cd28 2272 24560 22288 0 0
tTick 800d72c4 DELAY 80d66ae8 324 8176 7852 0 1
dsp_assert 800d5f58 PEND 80d64908 196 8176 7980 0 0
ICPIDLE 803f3484 READY 80d62718 348 4080 3732 0 0
CDNC 800297bc PEND 80d61498 880 4080 3200 3d0002 0
SIGT 80025168 DELAY 80d60268 492 4080 3588 0 1
HAPIGET 8002d174 DELAY 80d5f080 532 4080 3548 3d0002 7
RTPT 80381b94 PEND 80d5c820 3404 10224 6820 3d0002 0
RTPTMULTICAST 80383174 PEND 80d59e18 2288 5104 2816 3d0002 0
SipEngine 80474c34 PEND+T 80d14078 13204 16368 3164 3d0002 18
Transport 80474c34 PEND+T 80d0f2d8 3192 16368 13176 3d0002 429495910
Resolver 80474c34 PEND+T 80d0ab08 2560 16368 13808 0 2147482829
SENQ 80422420 PEND 80cafc80 2696 12272 9576 0 0
AUTOKEY 80110988 PEND 80ca56f0 336 5104 4768 0 0
SIPINFO 801630f4 PEND 80ca4008 328 5104 4776 0 0
TimeServer 80380938 PEND+T 80ca2908 5008 6128 1120 3d0002 511218
tAutoResyncTask 8037c6d0 PEND+T 80c8c320 1268 16368 15100 3d0004 1211
HTS0 803a8f2c READY 80c73e48 3896 8176 4280 0 0
HTS1 803a8f2c PEND 80c60088 5212 8176 2964 0 0
Total number of tasks 56
Total stack usage 98876
Total stack allocated 446320
Free memory 2624848
Max memory block size 2520944
Under troubleshooting there is no other logs I can show you. There is the .conf files, but those look clean. This has been happening for 4 day's now.
Thanks all, you Rock.
The "408" code means that
Mon, 05/26/2008 - 11:24am
The "408" code means that the REGISTER message to the server has timed out, that is the phone didn't receive a recognized response in the required time.
Can you describe your network a bit? Are the phones on the same network as the trixbox server or is there a NAT box in between?
As FredP stated, you can enable logging on the phone from the trouble shooting page and capture the SIP messaging that the phone is sending and receiving. From this I can get a better idea of what's going on your system.
Member Since:
2007-08-18