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Aastra 9133i bizarre dialplan issue

doubleno
Posts: 39
 Member Since:
2007-02-01
Submitted by doubleno on Mon, 06/04/2007 - 3:12pm.

Okay, all our Cisco 7941s and the lone 7940 can dial out just fine, however the Aastra 9133i cannot dial long distance with a 1 before it where as the cisco phones are able to do this just fine. My outbound routes is extremely simple for the office

1NXXNXXXXXX
NXXNXXXXXX
NXXXXXX

pipes to our IAX2 trunk that hits the trixbox interfacing with our SIP trunk provider. Specifying 1800 numbers doesn't change anything for the Aastra. Any insight why this might be?

‹ 9133 "problem": Line gets cut-off whilst dialing (and another call is coming in) Beta Firmware 1.4.2 Available for Test ›


mustardman
Posts: 1159
 Member Since:
2006-06-18
It's probably the dialplan
Mon, 06/04/2007 - 8:46pm

It's probably the dialplan setting in the phone config. You've got to tell it what to do when it sees digits otherwise it won't do anything.

Here is my Aastra 9133i dialplan setting:
sip dial plan: "x+#|xx+*|[2-9]XX[2-9]XXXXXX|1[2-9]XX[2-9]XXXXXX|1XXXXXXXXXX"



doubleno
Posts: 39
 Member Since:
2007-02-01
Which Config file is this
Tue, 06/05/2007 - 8:34am

Which Config file is this located in?

Its strange that leaving off the 1 means it'll dial out fine.



mustardman
Posts: 1159
 Member Since:
2006-06-18
It's in the aastra Web GUI
Tue, 06/05/2007 - 9:14am

It's in the aastra Web GUI and the aastra.cfg file depending on which you use to config the phone.



doubleno
Posts: 39
 Member Since:
2007-02-01
Thanks for the quick reply.
Tue, 06/05/2007 - 12:27pm

Thanks for the quick reply. Changed it numerous times on the Web GUI, but 1 (xxx)-xxx-xxxx still doesn't work yet (xxx)-xxx-xxxx does. This is baffling.



mustardman
Posts: 1159
 Member Since:
2006-06-18
What EXACTLY is the phone
Tue, 06/05/2007 - 4:14pm

What EXACTLY is the phone doing different when you add the 1? While monitoring the Asterisk CLI do you see anything going on when you dial?



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