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Can't see any extension in my HUD !

duppe
Posts: 7
 Member Since:
2006-06-06
Submitted by duppe on Sat, 02/03/2007 - 2:24pm.

Hi !I Can't see any Extensions in my HudLite versjon. The hud register and seems to work when I make calls it pops upwith the number and change color, but no extesions showing in the Extesions pane regards

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kerryg
Posts: 6519
 Member Since:
2006-05-31
Re: Can't see any extension in my HUD !
Thu, 01/18/2007 - 1:32pm

Did you configure the other extensions in the HUDlite Manager?

Also, your image doesnt show.

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cjsdfw
Posts: 8
 Member Since:
2006-12-02
Re: Can't see any extension in my HUD !
Fri, 02/02/2007 - 11:26am

I have a simmilar problem where most extensions do show up in the Hudlite extensions but some don't or even worst intermitently show or not show. I have uninstall both Hudalite and the extension softphone (X-Lite) on the problem PC but it does not resolve the issue.

Also, is there a way to add or delete extensions form the HudLite Server interface. I guess I should say I am using Trixbox 2.0.

THanks,



andrew
Posts: 1094
 Member Since:
2006-05-30
Re: Can't see any extension in my HUD !
Fri, 02/02/2007 - 7:19pm

extensions are added automatically from freePBX. Just go into freePBX and add an extension. Then go into hudlite admin and set the password for the hud client.



cjsdfw
Posts: 8
 Member Since:
2006-12-02
Re: Can't see any extension in my HUD !
Sat, 02/03/2007 - 2:24pm

OK, thnaks for the feedback.

Regarding the extensions showing greyed-out (not available) issue her is my self assessment for waht is worth.

1) If there are more than one extension attached to the same PC (softphones in my case) all but one will show grey in the HUD.

2) If the same extension is defined in more that one PC (bad practice, we just corrected by asigning one extension number for the office and another for home), then the extension will show greyed in HUD.

3) If none of the above is happening, recycling HUD server (service hudlite-server stop followed by service hudlite-server start) resolves the issue.

Hope this helps :-)



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