Can't Call Out
Submitted by joeski on Mon, 03/17/2008 - 6:03am.
Hello,
I have a polycom 301 & Pro EE setup. The polycomm 301 is at my house behind router in the DMZ. The trixboxPro EE Server is at my datacenter. I am using a land line from my house to call the main number on the server which is a broadvoice number. I can ring the phone(extension). But I can not dial out. I am dialing 9 then the local number. I just get a busy sound. I checked all the network setting on the phone, seems like everthings ok. The sip setting is blank. what should this be. If you leave an answer. Please explain how to do your answer. I am a newbie... sorry. Below is the web browser interface info for the polycom 301. Now that I have tried a few different things in the web browser for the phone I can't even ring the extension now. Somebody please help. Thank you
Line 1
Identification
Display Name: 101
Address: Line 1
Auth User ID: 0004F20312E2
Auth Password: 0004F20312E2
Label: 101
Type Private
Third Party Name: 101
Num Line Keys
Calls Per Line Key
ACD Login Logout: 0
ACD Agent Available: 0
Ring Type: 12
Server 1
Address: s117243x.trixbox.fonality.com
Port: 5060
DNS Lookup DNSnaptr
Expires: 120
Register: 60
Retry Time Out: 60
Retry Max Count: 5
Line Seize Time Out
Thanks
Joe
Create separate inbound & outbound route names (different names)
Sat, 03/29/2008 - 9:59am
Hi, Joe. I had a similar problem. This should fix your problem in trixbox Pro (SE/EE/CCE):
First, go to your trixbox server admin panel at http://cp.trixbox.com and click Options...voip.
Under "Add VoIP Account", type a "Route Name" (I like to pre-pend the name with IN or OUT, to differentiate the SIP trunks, if you use different service providers), select a Provider and type the outbound Server's IP address. Bandwidth.com does not require a username or password. Click the Advanced button to fill in additional details.
Here is an example which works for Bandwidth.com:
Showing 2 VoIP Accounts
Name: INbandwidth
Provider: bandwidth
Direction: in
Type: SIP
Host: 216.82.224.111
Status N/A
Name: OUTbandwidth
Provider: bandwidth
Direction: out
Type: SIP
Host: 216.82.224.111
Status N/A
In the "Advanced" section, the only fields you need to fill out are
Direction: out
Codec 1: ulaw (btw, this is g711u)
Codec 2: g729 (this second codec is a backup, used if the caller doesn't use ulaw)
(erase whatever is in the Register String)
Direction: out - (peer)
TOS: reliability
Authentication: plaintext (since you're not sending a password, there's nothing to hide)
Transfer: no
Reinvite: yes
NAT: yes (depends on whether your router has this enabled)
Insecure: very
DTF Mode: rfc2833
Click "Add VoIP Account" button. Now, you should see this outbound account in the "Showing # VoIP Accounts".
Then, click Options...dial plan.
Click on each of the "Showing # Dial Plan Entries" you plan on using (i.e. click the "Dial String")
For the Route, select your outbound call plan (mine is labelled "VoIP: OUTbandwidth.com")
For Strip Digits, leave the default (1)
For Prepend, type "+". This will add a + to all outbound calls.
Click "Update Dial Plan"
Now, you can update the other Dial Strings you think you'll need.
Hope this helps you (and maybe others).
Cheers,
Jason
Dial Plans and Trixbox Tutorials
Sat, 03/29/2008 - 5:24pm
I'm not certain that using "+" alone is required. In NYC, you still need to dial the area code, even if you're calling locally, so I believe that prepending with 1212+ would be useful for the local dial string. I think the "+" is an old, written form of phone numbers (a phone number convention). Ex: +12125551212. Not sure if there is any harm in prepending all numbers with "+".
http://en.wikipedia.org/wiki/Telephone_number
Anyone who knows better, please correct me.
Here are some good primers on dial plans:
http://en.wikipedia.org/wiki/Dialing_plan
http://www.trixbox.org/forums/trixbox-pro/general-information/dia...
BTW, there are some pretty good tutorials for configuring trixbox here:
http://www.voip-info.org/wiki/index.php?page=trixBox&utm_source=v...
And there is a very good guide to configuring a Linksys SPA-3102 router (mostly usable for other routers) and a dial plan, courtesy of Kerry Garrison, with additional notes from Regrafix here:
http://digg.com/software/Definitive_Guide_to_setting_up_the_Links...
Jason
Can't find the definitice guide
Wed, 05/21/2008 - 9:01am
Member Since:
2006-06-12