Polycom Firmware 3.0.1 BLF and Status

leroberts
Posts: 4
Member Since:
2006-07-25

I've upgraded to the latest firmware version for the Polycom phones and now the BLF indicator is not working on the Soundpoint IP601 phones. In fact, I can't find where to set it up any more with the new version. It used to be in the Contact Directory and you would then set up a handset to monitor in a buddy watch list but it appears this capability is no longer there. We used to also have a status button on the xml browser window but that has also disappeared with the new upgrade. Is it possible to get these features enabled under the new firmware or should I downgrade to the older version of the firmware?



kerryg
Posts: 5592
Member Since:
2006-05-31
We are working on it. There

We are working on it. There are a lot of changes in the new firmware and we haven't figured it all out yet. If anyone can help with the proper config file settings it would save us a bunch of time.



brasslan
Posts: 37
Member Since:
2008-03-02
Polycom firmware

Does anyone know what the most current, stable firmware version is that has all the good stuff turned on? I definitely need buddy watch. Also where would I download this firmware version? I look in the package manager but all I see is the 3.0. I've installed this on a couple of phones but without BLF I need to go back to an older version. The majority of my phones are running 1.6.7.0130 which is the version that they shipped with. Is there a reason to upgrade to 2.x or 3.x?

Anyway, I've now got 3 phones running the new version 3 and I need to download something older that has BLF. Any help is greatly appreciated!

Thanks,
Brasslan



leroberts
Posts: 4
Member Since:
2006-07-25
Problem Solved with BLF and Status

I was able to solve the problem of the "MyStat" and "Buddies" button being disabled as well as restoring the capability of "Watch Buddy" by opening the sip.cfg file located at

/tftpboot/sip.cfg

Just do a search for "presence" and you should find

and change it to being enabled like this

Just reboot the phone and you've got "Watch Buddy" (BLF) capability, "My Stat" button, and the "Buddies" button, all back like it was before.

Enjoy!!



leroberts
Posts: 4
Member Since:
2006-07-25
Problem Solved with BLF and Status

I was able to solve the problem of the "MyStat" and "Buddies" button being disabled as well as restoring the capability of "Watch Buddy" by opening the sip.cfg file located at

/tftpboot/sip.cfg

Just do a search for "presence" and you should find

feature feature.1.name="presence" feature.1.enabled="0"

and change it to being enabled like this

feature feature.1.name="presence" feature.1.enabled="1"

Just reboot the phone and you've got "Watch Buddy" (BLF) capability, "My Stat" button, and the "Buddies" button, all back like it was before.

Enjoy!!



brasslan
Posts: 37
Member Since:
2008-03-02
one more thing...

I got one more complaint about this new firmware... When you press the 'Messages' key on the phone, it brings up a menu and you have to select menu item 1 before you get to the 'Messages' menu where you can 'connect' to the voicemail system. Before this button would take you directly to this 'Messages' screen without the extra menu.

Does anyone know how to disable this?

Thanks!



brasslan
Posts: 37
Member Since:
2008-03-02
Ok Kerry I have to ask,,,

Ok Kerry I have to ask,,, Did leroberts post the answer that you were looking to fix this issue for trixbox? It almost seems too easy. (but I don't think I would have figured it out so quickly, as you can see I wanted to revert back to the old)



richsonn
Posts: 34
Member Since:
2007-08-08
You want to enable one-touch

You want to enable one-touch voicemail in sip.cfg. Search for the user_preferences element and change the up.oneTouchVoiceMail attribute value from "0" to "1".

Rich



brasslan
Posts: 37
Member Since:
2008-03-02
Close...

I was actually hoping for 2 touch voicemail. This gives us a summary screen of how many new and old messages we have before connecting to the voicemail system. But firmware 3.0.1 changed it to a 3 touch voicemail and put a useless menu in front of the summary screen. :-)



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