Sangoma A101D Red Alarm

imranmcse
Posts: 5
Member Since:
2007-03-20

I recently bought the Sangoma A101D. I installed it in trixbox 2.6.0.7. I am using it for E1 PRI line in UAE.
Then I run the following commands.

yum install sangoma*
setup-sangoma

Everything is configured but still card status is Red alarm. I spoke with my telco they checked the line and there is no issue. I don't know what to do? Pls anyone help me?



marc.sangoma
Posts: 11
Member Since:
2008-04-08
Please send me the output from "wanpipemon

Hi,

Please post the output from "wanpipemon -i wXg1 -c Ta" (where X is the interface number 1,2,3,etc). Or you can email me directly at techdesk@sangoma.com.

Marc
Sangoma Technologies



imranmcse
Posts: 5
Member Since:
2007-03-20
I already send email to

I already send email to sangoma support.
Here is output of the command.

***** w1g1: E1 Alarms (Framer) *****

ALOS: OFF | LOS: OFF
RED: ON | AIS: OFF
OOF: ON | RAI: OFF

***** w1g1: E1 Alarms (LIU) *****

Short Circuit: OFF
Open Circuit: OFF
Loss of Signal: OFF

***** w1g1: E1 Performance Monitoring Counters *****

Line Code Violation : 474
Far End Block Errors : 0
CRC4 Errors : 0
FAS Errors : 0

Rx Level : > -2.5db



marc.sangoma
Posts: 11
Member Since:
2008-04-08
Line Framing

Hi,

You are getting an OOF alarm which is causing the card to go into RED alarm. This is most likely a line framing issue. Please trying making the following changes in your wanpipeX.conf (X being the wanpipe number eg. 1,2,3,4).

Change "FE_framing = CRC4" to "FE_framing = NCRC4".

Insure you save the wanpipeX.conf file and restart our drivers using "wanrouter restart", Asterisk will have to be off when you do this.

Run "wanpipemon -i wXg1 -c Ta" (where X is the interface number 1,2,3,etc) again and check to see if the alarm has cleared.

Marc
Sangoma Technologies



imranmcse
Posts: 5
Member Since:
2007-03-20
Thanks it solved my issue.

Thanks it solved my issue.



imranmcse
Posts: 5
Member Since:
2007-03-20
My dear Card is up, but

My dear Card is up, but still I have one issue.
Whenever I make outbound calls it says All Circuits are buys now. And also I can't receive calls. Can you help me with this?



marc.sangoma
Posts: 11
Member Since:
2008-04-08
PRI Debugging

Hi,

Please go to http://wiki.sangoma.com/wanpipe-linux-asterisk-debugging#pri_span... and follow the steps there. If this does not help then please follow the instructions in step 9.

Marc
Sangoma Technologies



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.