ftocc

GXP-2020 and outgoing Audio

Dubs
Posts: 23
Member Since:
2007-02-16

I have a GXP-2020 here, and it's been working great until recently.

Almost every day, the phone stops sending audio - I can hear fine, but the caller cannot hear me. Rebooting the phone clears the problem, until next time.

Usually this happens first thing in the morning...

Any idea,

Thanks,

David



mkleine
Posts: 121
Member Since:
2007-04-22
What's your firmware???

This was a pretty common problem before the 1.1.6.16 firmware...

Upgrade to the current firmware, and you should get rid of that situation.

http://www.grandstream.com/DOWNLOAD/FIRMWARE/BT200_GXP1200_GXP200...

This link will provide the current firmware...



Dubs
Posts: 23
Member Since:
2007-02-16
Yes indeed

Yes indeed - very out of date!

Thank you very much - a firmware update seems to have cured the problem.



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