One touch access to voicemail using BT100/102

andrewr
Posts: 4
Member Since:
2006-10-20

I'm running a small home asterisk setup with BT100 endpoints and a family that doesn't like technology ! Going through the sequence of pressing Message (coded with *98), then [extn]#, then [password]# is too much .

Any suggestions for how I can achieve a one touch (ie, one button press on the Grandstream) access to a designated asterisk voicemail box?

Help gratefully received

Andrew



mvsystems
Posts: 1114
Member Since:
2006-06-05
In the phones GUI there is a

In the phones GUI there is a spot that says voicemail, put *97 there and then your message button will dial into voicemail.

--

Tim Booth FtOCC
MaineVoIP Systems
VisionCom
Portland, Maine



kevin527
Posts: 31
Member Since:
2006-08-09
Goodness!!

Thanks for that. Only had my phone for a year....never even spotted that.



andrewr
Posts: 4
Member Since:
2006-10-20
Hi Tim Thanks for the

Hi Tim

Thanks for the suggestion, but I tried *97 in the Message button and it still prompts for a password - I want to be able to one touch to the prompt that says "press 1 for messages". Could I set up an 'extension' numbered (eg) 8 and then arrange for that to get me into voicemail?



mp3geek
Posts: 140
Member Since:
2006-06-01
yep :)

If you don't want to mess with all the GUI stuff in FreePBX, you can do it directly in the extensions_custom.conf file like this, using an unused extension number such as 2000 as an example:
Under from-internal-custom enter the following 2 lines:

exten => 2000,1,VoiceMailMain(s${CALLERIDNUM})
exten => 2000,n,Hangup

If you prefer to have it in the GUI (makes it easier to remember what you did 6 months from now), do this:
In extensions_custom.conf, add the following:

[custom-vm]
exten => vmnopass,1,VoiceMailMain(s${CALLERIDNUM})
exten => vmnopass,n,Hangup

Then in FreePBX go to misc applications, add a new misc application, name it whatever you want, set the feature code to the extension you want to set for voicemail retrieval, and set the destination to Custom App:
In the Custom App box type: custom-vm,vmnopass,1

Now when anyone dials the extension number you set by either method, it will bring them straight to their voicemail, no password required.
Just set the voicemail setting on the web interface to the BT100 to that extension and you have 1 touch access.

Cheers,
Mike

--

www.doddstech.com
1-478-314-4119 - ENUM enabled



andrewr
Posts: 4
Member Since:
2006-10-20
Perfect !

Mike

That worked just fine - thanks for the help - wife now speaking to me again !

How does one learn about this stuff - should I be reading Trixbox Without Tears ?

Andrew



mp3geek
Posts: 140
Member Since:
2006-06-01
resources

Andrew, the Trixbox Without tears guides are very good, Kerry's tutorials over at www.asterisktutorials.com are also very good, as is http://www.sureteq.com/asterisk/trixbox.htm
www.nerdvittles.com has all kinds of cool stuff for trixbox
I would also recommend getting a copy of Asterisk: the future of telephony. It's an O'Reilly book and is also released as open source so you can download a pdf copy. It's not trixbox specific but is a good reference for some of those arcane commands.
I usually wait til my wife isn't home, then backup the conf files and experiment :)

Cheers,
Mike

--

www.doddstech.com
1-478-314-4119 - ENUM enabled



Freebyrd
Posts: 30
Member Since:
2007-09-04
would this let anyone get to

would this let anyone get to my voice mail?



andrewr
Posts: 4
Member Since:
2006-10-20
Hope so !

My setup is at home, so I'm simply looking for conventional answering machine functionality. I deliberately wanted to bypass the entry of a password, and mp3geek's solution works just fine. Probably not one to use in an open office though!



kalebksp
Posts: 116
Member Since:
2006-10-08
voip-info.org is also a

voip-info.org is also a excellent resourse for asterisk information.

These links will help get you started with writing custom dial plans:

http://www.voip-info.org/wiki/view/Asterisk+howto+dial+plan
http://www.voip-info.org/wiki/index.php?page=asterisk+-+documenta...



probinson
Posts: 11
Member Since:
2006-11-11
Does not seem to work in 2.4.2

I have had the

[custom-vm]
exten => vmnopass,1,VoiceMailMain(s${CALLERIDNUM})
exten => vmnopass,n,Hangup

Working fine in a number of installs but it appers that this does not work in 2.4.2. Has anyone found a solution to this?



probinson
Posts: 11
Member Since:
2006-11-11
Trixbox 2.4.2

I have found that the extension number was not being passed through by changing the line

exten => vmnopass,1,VoiceMailMain(s${CALLERIDNUM})
to
exten => vmnopass,1,VoiceMailMain(s${CALLERID(num)})

It now works.



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