fax-2-email

Fax to email setup guide:

This guide is intended for trixbox 2.6 and higher, most of the earlier versions prior to 2.2 worked fine, but procedures may vary; if you are using 2.2 or newer make sure to update your packages, specifically the spandsp package.

Fax to email is very easy to setup, but I must forewarn - it is not very reliable. If you have a voice T1, you will most likely have a 95% success rate. Faxing over analog will probably give you a 85-90% success rate, and fax over VOIP will give you around a 75-80% success rate; Fax over voip can only be done using ulaw codec (G711).

Optional direction - email to fax:
If you are wanting to have fax flow in both directions and use your trixbox as an outbound fax server, that is outside the scope of this guide. You would want to use Hylafax with IAX modem, or Asterfax, although a more reliable solution would be an external Hylafax server with a Mutlitech fax modem. A Hylafax guide can be found here.

Step 1:
Make sure your trixbox can send outbound emails. A good guide can be found here.

Step 2:
Go to the General Settings page in FreePBX and set up the "Fax Machine" settings as follows:

Extension of fax machine for receiving faxes: system

Then, obviously, set the "Email address to have faxes emailed to" to whatever email address you want the fax PDF's to go to.

Also set Email address that faxes appear to come from use a real email address such as your own, in case any messages bounce, among other reasons.

Then save your changes on the General Settings page.

Step 3:
To configure Asterisk to listen for faxes on an inbound route, go to the Inbound Routes page, pick any route on which you want to listen for incoming faxes as well as voice calls (so you can pick on a DID-by-DID basis whether or not to listen for incoming faxes), and configure the fax handling as follows:

Fax Extension: FreePBX Default
Fax Email:
Fax Detection Type: NVFax
Pause After Answer: 3 (you may need to turn this up to 6, testing will tell)

If you have DIDs assigned directly to extensions, you can also use the same settings above on the extension page, instead of using the Inbound Route.

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